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Accenture: AskCaly – Virtual Assistant Integration

Join Kate Chatzopoulos, Head of Operations Workflow at Symphony as she dives into Accenture’s AskCaly – Virtual Assistant Integration with Alexandre Abehsira, Managing Director, Capital Markets at Accenture. Aired on 8 October at Symphony Innovate New York 2020 [Digital].


Partner Spotlight: GreenKey Technologies

Join Ivana Polim, Global Head of Client Engagement at Symphony and Tejas Shastry, Co-Founder, Chief Data Scientist at GreenKey as they discuss the use of Natural Language Processing (NLP) in bots and showcase GreenKey’s latest Symphony integration. Aired on 8 October at Symphony Innovate New York 2020 [Digital].


Panel Discussion Moderated by Brad Levy: Operations

Symphony’s President & Chief Commercial Officer, Brad Levy, moderates a panel discussion with guests from Blackrock, BNY Mellon and Credit Suisse. Panelists: Karen Newton, Managing Director, Credit Suisse Lou Rosato, Director, Investment Operations, Global Business Strategy and Relationship Management, Blackrock Raj Iyer, Director, Core Digitalization and Reimagination, BNY Mellon Aired on 8 October at Symphony Innovate New York 2020 [Digital].

Developer Sessions

Building Resilient Bots & Datafeed 2.0

Symphony has become the trusted communications platform for Financial Services. As companies continue to build bots and applications on the platform, how can you ensure these critical applications continue to stay running?

Trader Voice

The Value of Voice Data in Today’s Institutional Trading Ecosystem

Hear panelists from Sphere, NICE Actimize and Cloud9 as they discuss:

The shift to a more distributed and virtual working environment and the impact on firms’ ability to leverage voice capture and storage solutions
The benefits of working in the cloud as opposed to on-prem when capturing and storing voice data
Industry challenges and approaches for capturing data from phone, video and IM conversations
Standardizing voice metadata in the financial sector
Forecast: next major steps that financial institutions need to take to ensure they are optimizing the value of their voice data