Symphony delivers a secure, centralized communications platform that improves visibility of relevant data and conversations, promotes collaboration, and directly impacts the customer experience and firm-wide profitability.
Connect everyone contributing to shared tasks — internal, external, customers, and partners — on a single communications platform.
Accurately forecast future workloads and resources by accessing historical administrative and support data.
Address urgent trader requests in real time by customizing Signals based on #hashtags, $cashtags, and @mentions.
Boost firm-wide profitability by reliably addressing the operational needs of the firm’s SLAs with clients.
Maintain organizational compliance with information barriers, room monitoring, disclaimers, expression filters, and content exports to your archiving and retention systems.
Identify potential trade discrepancies by increasing visibility of the right data at the right time.
Create a knowledgeable and cohesive community across disparate business units, processes, and offices with a centralized real-time communications platform.
Create efficiencies by reducing the amount of time switching between applications, data sources, and messaging tools.
Learn more about the benefits of Symphony for your organization by contacting one of our sales solution specialists.