Introducing Symphony 2.0’s All New Workspaces

It sounds simple, but we’ve heard from users that this feature is a game-changer. Workspaces enable you to move quickly between chats, applications, and other modules saved to the same grid, as well as help ensure that you never lose track of an important chat. For example, a trader or salesperson can leverage workspaces to simultaneously monitor incoming chats from multiple clients, and respond quickly to time-sensitive messages. A researcher or IT manager can group conversations by project or topic, and monitor dashboards and integrations.

In addition, users can even pop workspaces out of their main platform to resize and move them anywhere on their screen. I personally like to use workspaces for my most active chat rooms; I find it easy to stay on top of busy conversations this way while keeping less active chats organized with folders.

Workspaces are also a perfect example of how Symphony 2.0 has preserved and enhanced the elements our users loved about previous versions. Users who valued the ability to pin multiple chats onto a single “canvas” wanted more control over how the grids were arranged, as well as the option to create more than one grid at a time. We listened, and workspaces were born out of this feedback–and we hope you’ll find them as intuitive, useful, and delightful as we do here at Symphony.