As the landscape of communication continues to evolve in our increasingly digital world, the financial services industry is feeling the pinch of regulatory scrutiny. In recent years, financial firms have faced nearly $2 billion in penalties from the SEC and CFTC due to unregulated “off-channel” messaging. This surge in “off-channel” communication, including usage of platforms such as WhatsApp, WeChat, SMS, LINE, and mobile calls, is largely fueled by the rise of hybrid work. Yet, regulators maintain that all business communications must be monitored, auditable, and occur only within official channels. In the words of SEC Chair Gary Gensler, “As technology changes, it’s even more important that registrants appropriately conduct their communications about business matters within only official channels. And they must maintain and preserve those communications.”
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We live in a fast-evolving age of information, where Artificial Intelligence (AI) tools are starting to be used in many areas like financial decision-making and
Symphony Innovate brings together industry leaders to share insights, showcase live demos of products and integrations, and provide case studies on how technological advancements have transformed the community. Join Symphony along with Cloud9, StreetLinx and Amenity Analytics as we discuss the future of the industry on 23 May in London.
Almost a decade ago, Europe led the way in shortening the settlement cycle to T+2 – a task that required wholesale re-engineering of European market-structure. Mere months from now, European securities firms will again be challenged – this time with the move to US NEXT-DAY settlement. Once more, our market participants face a complete restructuring of entire organisational workflows.
Started in 2014 as a messaging platform to enable data security and compliance, today Symphony is a leading common connector for market workflows. Among other things, Symphony provides more than half a million users with secure tele-conferencing services. At the core of these services lies a piece of software tech known as Selective Forwarding Unit (SFU). We call it Symphony Media Bridge (SMB).
The SEC has adopted a final rule to shorten the standard settlement cycle for most securities transactions from two business days (T+2) to one business day following the trade date (T+1). The reduced settlement period is forcing companies to reexamine their post-trade processes and procedures, which include communication methods. This article discusses several operating model changes to help with the transition to T+1 ahead of the compliance deadline of May 28, 2024.
Ever since the financial crisis of 2018 led to the restructuring of the global financial architecture, market participants have been required to meet increasingly stringent regulatory requirements. This trend is only intensifying.
Compliant Messaging: How Symphony enables our customers to stay compliant while using mobile devices to drive business
Over the past few years, I have seen a major change in the way I work – namely, I use my cell phone much more than I did before. I no longer have a desk phone but use my mobile for calls, texts and messages routinely. And I know I’m not alone. As the boundaries between our professional and personal lives further blur together, a trend amplified by COVID and hybrid office policies, phones – or really, the apps on our phones – have become as important as our desktop computers.
At Symphony, our job is to provide you with the capabilities to be more effective in your role. Through us, you can glean better insights from more of your data. We believe technology should empower the individual and company, helping you create a competitive advantage.