
Operations Teams are (Finally) Getting the Recognition They Deserve
In years past, the operations function at financial institutions was often regarded as background infrastructure (and also at times, overlooked by colleagues in other departments). But now, we’ve seen a shift – as the industry undergoes a massive digital transformation amidst a complex and evolving regulatory environment, operations has become a critical area of focus at the highest levels of the organization. In other words, operations professionals are finally getting the recognition they deserve.