The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat, SMS and LINE
Enable surveillance and recordkeeping of clients’ preferred messaging platforms
Capture client engagement across corporate and personal mobile devices
High-touch communication on the world’s number one messaging app
Compliance-enabling inroads to China via it’s preferred platform
Speed, reliability and recordkeeping on a high impact channel
Secure business outreach in Japan and Southeast Asia
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communication
Suite of modular collaboration capabilities accelerates communication
Leverage Symphony’s capabilities in your platforms and portals
Secure, compliance-enabling framework meets the stringent needs of markets
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly
Eliminate communication silos and provide instant voice connectivity
Cross-organizational solution native to Symphony and built for speed
Trader-adjacent connectivity with global intercom across internal teams
Full-featured turret replacement with maximum external connectivity
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and rooms
Keep collaborating in Symphony while joining or hosting Zoom meetings
Retain Symphony workflow context during Teams Video meetings
Transform information overload into actionable intelligence from regulatory filings, earnings call transcripts, news coverage, social media activity, research reports, and more
Unlock market-moving insights with ESG, Key Drivers, Tagging, and On Demand Data
Transparent ESG products for investors, insurers & corporate sustainability teams
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasks
Enterprise software bi-directionally integrated with Symphony
415+ apps and 2K+ bots to help streamline and automate workflows
Symphony’s core collaboration capabilities and its Cloud9 voice platform offers a robust suite of tools, purpose-built for the financial markets. With the move to remote communication channels, our market-specific capabilities became an enabler of this sudden shift.
As volatility events occur with greater velocity and variability, Symphony CEO, Brad Levy, discusses how trust and technology help navigate a worldwide moment of change.
Disney. Starbucks. Coca-Cola. Some iconic brands inspire such intense loyalty that they become part of enthusiasts’ identities. Perhaps the most compelling example in modern memory is Apple: millions of people around the world are deeply devoted to the company’s products, and their dedication (and willingness to pay a premium for their hardware) has made Apple one of the most successful companies in history. Yet, Apple’s technology is based on an exclusive ecosystem. To be an Apple user, generally speaking, you must buy an Apple device (or in some cases, several of them…between me, my wife, and my kids we have 6). This contrasts with Google’s Android model, whose operating system integrates with a variety of smartphones and other devices.
Earlier this week, I am happy to say we hosted our first in-person Symphony Innovate in over two years. Things, of course, worked a bit differently this year for the attendees gathered in person, but coming together with members of the Symphony community was something we all dearly missed! Hundreds of digital attendees also tuned in around the globe to see live demos of new products and integrations, and to hear discussions between financial services and technology leaders from around the globe.
In the spirit of fostering open standards and interoperability to empower our community, I am pleased to share that we now support the FDC3 standard, and plan to extend its open source interface in order to offer more versatile integrations between desktop applications and Symphony. The richer FDC3 API will offer an array of options for streamlining and enhancing new and existing collaboration workflows for professionals in the financial industry.
As the vast selection of collaboration tools available to institutional traders continues to grow, coupled with the accelerated adoption of emerging technologies, many firms are struggling to address the knock-on effect this is having on trader workflows. In the seventh episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9’s Chief Operating Officer Jim Miller and Symphony’s Chief Product Officer Michael Lynch examine how fragmented workflows can be solved by consolidating trading tools with voice capabilities and how Symphony’s recent acquisition of Cloud9 is playing a key part in alleviating challenges.
In years past, the operations function at financial institutions was often regarded as background infrastructure (and also at times, overlooked by colleagues in other departments). But now, we’ve seen a shift – as the industry undergoes a massive digital transformation amidst a complex and evolving regulatory environment, operations has become a critical area of focus at the highest levels of the organization. In other words, operations professionals are finally getting the recognition they deserve.
The value of diversity of thought in business is well-established: Companies where 30 percent of executives or more are women are nearly 50 percent more likely to outperform financially, and 67 percent of candidates consider workforce diversity when evaluating job offers. A range of backgrounds and experiences facilitates creativity, problem-solving and positive outcomes.
When we talk about Symphony 2.0, we emphasize that the product is purpose-built for financial services workflows. But even that is too simplistic – we recognize that within the industry, there is a wide variety of roles, responsibilities, needs and preferences. Investment bankers, research analysts, compliance professionals: all within financial services, but all with very different workflows.
