Read the latest on enabling compliant communication amid rising regulatory pressure

Platform

Secure, seamless cross-firm communication

Work live with your clients and counterparties with modern, connected collaboration technology

Symphony UI

How Symphony works

Symphony combines conventional chat, voice, and video conferencing onto one platform.​

On Symphony, just click a button to start a message. Chat directly with one or many people inside and outside your company.

Rooms

Stay connected with other team members in an online work space with persistent messaging, file exchange, live screen share and more.

Saved Messages

Use Saved Messages to collect important messages in a single place where you can search them, make notes, and organize into checklists

Own your data

Messaging tools can be hacked just like other systems. Only the ones with strong security will protect the valuable data contained within. Symphony’s strategy combines true end-to-end encryption and compliance for protection from every angle.

Data encryption

A Symphony message is encrypted the instant sent. Only the intended receiver can decrypt it. That’s true end-to-end encryption.

Compliance

Symphony enables total compliance with features like information barriers, data loss prevention (DLP), user entitlements, room monitoring, and automatic content archiving.

Certifications

Independent security and privacy experts regularly conduct audits in order to certify our safeguards.

SECURITY AT SYMPHONY

Automate tasks and workflows

Save time and free up resources for high-touch, value-add work with automated digital assistants or bots.

Booster Logos

Apps and integrations

Integrate Symphony with existing systems to create digital workflows that are faster and more accurate. Assign apps and bots to routine duties like filling out forms, client requests, database searches and more.

Symphony App Directory

Build your own bot

Symphony developers and partners create automation tools and bot integrations for customers. We can identify workflows most suited to automation and work to build your solution.

Automations

Get started with Symphony

We're happy to answer questions and get you acquainted with Symphony and our family of products including Cloud9, StreetLinx and Amenity Analytics.

  • Streamline secure collaboration
  • Connect market participants and workflows
  • Empower data and insights
  • Enable security & compliance
  • Deploy and build integrations, apps & bots

What's new
Tech4Fin

Symphony and Solving the ‘Off-Channel Communication’ Conundrum

As the landscape of communication continues to evolve in our increasingly digital world, the financial services industry is feeling the pinch of regulatory scrutiny. In recent years, financial firms have faced nearly $2 billion in penalties from the SEC and CFTC due to unregulated “off-channel” messaging. This surge in “off-channel” communication, including usage of platforms such as WhatsApp, WeChat, SMS, LINE, and mobile calls, is largely fueled by the rise of hybrid work. Yet, regulators maintain that all business communications must be monitored, auditable, and occur only within official channels. In the words of SEC Chair Gary Gensler, “As technology changes, it’s even more important that registrants appropriately conduct their communications about business matters within only official channels. And they must maintain and preserve those communications.”

August 3, 2023
Innovation

Symphony Innovate 2023 Recap

Symphony Innovate brings together industry leaders to share insights, showcase live demos of products and integrations, and provide case studies on how technological advancements have transformed the community. Join Symphony along with Cloud9, StreetLinx and Amenity Analytics as we discuss the future of the industry on 23 May in London.

June 20, 2023