As the landscape of communication continues to evolve in our increasingly digital world, the financial services industry is feeling the pinch of regulatory scrutiny. In recent years, financial firms have faced nearly $2 billion in penalties from the SEC and CFTC due to unregulated “off-channel” messaging. This surge in “off-channel” communication, including usage of platforms such as WhatsApp, WeChat, SMS, LINE, and mobile calls, is largely fueled by the rise of hybrid work. Yet, regulators maintain that all business communications must be monitored, auditable, and occur only within official channels. In the words of SEC Chair Gary Gensler, “As technology changes, it’s even more important that registrants appropriately conduct their communications about business matters within only official channels. And they must maintain and preserve those communications.”
The common connector
for market workflows
The only secure and compliant collaboration platform built for markets
We started out in 2014 as a messaging platform to solve data security and compliance, be an open architecture platform and facilitate real-time cross-company communication. Today, Symphony is the common connector for market workflows.
Symphony’s user base is the largest in Financial Services. Today, Symphony counts over half a million users, servicing more 1,000 institutions.
We began our journey in global finance, designing enterprise-grade collaboration tools to address security and compliance challenges at large Wall Street firms.
Our solution quickly earned the trust of the world’s most regulated industries. Today Symphony stands more than ready to earn that trust from everyone.
What's new at Symphony
We live in a fast-evolving age of information, where Artificial Intelligence (AI) tools are starting to be used in many areas like financial decision-making and
Symphony Innovate brings together industry leaders to share insights, showcase live demos of products and integrations, and provide case studies on how technological advancements have transformed the community. Join Symphony along with Cloud9, StreetLinx and Amenity Analytics as we discuss the future of the industry on 23 May in London.