Cloud9 Voice Solutions

Cloud-based voice collaboration

Eliminate communication silos and provide instant connectivity —
boosting workflow efficiency

Eliminate communication silos and provide instant connectivity — boosting workflow efficiency

Modern workflows require modern solutions. Cloud9, part of Symphony, is the leading cloud-based, compliance-enabling voice platform purpose-built for high-touch communication.

Our scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly.

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Creating the industry’s voice engine

Cloud-based solutions

Distributed, compliance-enabled workflows, delivering instant connectivity – remotely or in the office

Clarity and velocity

Share critical information seamlessly via voice connectivity – adding speed, efficiency and accuracy

Enhanced metadata

Rich metadata and interoperability empowers voice workflow analysis and insight

Connect users across your organization

Break down communication silos and provide instant voice connectivity – boosting workflow efficiency from beginning to end.

Symphony Instant Voice

The cross-organizational solution native to Symphony. A voice solution built-for-speed with seamless transition from chat to voice – no dialing or ringing – enabling voice connectivity to the internal Cloud9 network to break down communication silos.

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Cloud9 Desk

A global intercom communication solution across internal teams for trader-adjacent connectivity. Incorporates turret features such as dial tone, hoot & holler channels with high quality audio and built-in compliance-enabling voice capture.

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Cloud9 Trader

A complete voice engine for full-featured turret replacement, giving you maximum connectivity to external counterparties. Full suite of call modes to complement any trading volume or style with inherent business continuity compliance and global accessibility.

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Symphony Demo - Sphere and Cloud9

  1. The only fully compliant, fit-for-purpose voice communication system that meets the complex needs of the largest global banks
  2. Delivers the most robust and richest set of voice metadata in the industry, with the highest quality digital audio
  3. Open and Interoperable framework enables seamless connectivity to its network of financial technology partners

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