- ProductsCompliant Messaging
Message clients without sacrificing compliance
The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat and SMS
OverviewEnable surveillance and recordkeeping of clients’ preferred messaging platforms
SMSEnable maintenance of SMS communication records for regulatory compliance
Core CollaborationSecure, seamless cross-firm communication
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communication
PlatformSuite of modular collaboration capabilities accelerates communication
Embedded CollaborationLeverage Symphony’s capabilities in your platforms and portals
Security & ComplianceSecure, compliance-enabling framework meets the stringent needs of markets
VoiceCloud-based voice collaboration
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly
Cloud9Eliminate communication silos and provide instant voice connectivity
Instant VoiceCross-organizational solution native to Symphony and built for speed
Cloud9 DeskTrader-adjacent connectivity with global intercom across internal teams
Cloud9 TraderFull-featured turret replacement with maximum external connectivity
VideoStart and join video meetings from Symphony
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and rooms
ZoomKeep collaborating in Symphony while joining or hosting Zoom meetings
Microsoft TeamsRetain Symphony workflow context during Teams Video meetings
IntegrationsEssential tools to streamline workflows
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasks
Enterprise IntegrationsEnterprise software bi-directionally integrated with Symphony
Apps & Bots415+ apps and 2K+ bots to help streamline and automate workflows
- Insights
- Company
- AboutThe only secure and compliance-enabling collaboration platform built for markets
- LeadershipSymphony’s global executive team driving the company forward with purpose
- PartnersA network built to bring connectivity to the global financial markets community
- CareersAvailable opportunities to join the Symphony team in offices around the globe
- News, Press & EventsThe latest press releases, media and events featuring Symphony
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- Contact Us
- Join the Ecosystem
Cloud9 Voice Solutions
Cloud-based voice collaboration
Eliminate communication silos and provide instant connectivity —
boosting workflow efficiency
Eliminate communication silos and provide instant connectivity — boosting workflow efficiency
Modern workflows require modern solutions. Cloud9, part of Symphony, is the leading cloud-based, compliance-enabling voice platform purpose-built for high-touch communication.
Our scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly.

Creating the industry’s voice engine
Cloud-based solutions
Distributed, compliance-enabled workflows, delivering instant connectivity – remotely or in the office
Clarity and velocity
Share critical information seamlessly via voice connectivity – adding speed, efficiency and accuracy
Enhanced metadata
Rich metadata and interoperability empowers voice workflow analysis and insight
Connect users across your organization
Break down communication silos and provide instant voice connectivity – boosting workflow efficiency from beginning to end.

Symphony Instant Voice
The cross-organizational solution native to Symphony. A voice solution built-for-speed with seamless transition from chat to voice – no dialing or ringing – enabling voice connectivity to the internal Cloud9 network to break down communication silos.
Cloud9 Desk
A global intercom communication solution across internal teams for trader-adjacent connectivity. Incorporates turret features such as dial tone, hoot & holler channels with high quality audio and built-in compliance-enabling voice capture.
Cloud9 Trader
A complete voice engine for full-featured turret replacement, giving you maximum connectivity to external counterparties. Full suite of call modes to complement any trading volume or style with inherent business continuity compliance and global accessibility.
Symphony Demo - Sphere and Cloud9
- The only fully compliant, fit-for-purpose voice communication system that meets the complex needs of the largest global banks
- Delivers the most robust and richest set of voice metadata in the industry, with the highest quality digital audio
- Open and Interoperable framework enables seamless connectivity to its network of financial technology partners