Compliance enabled WeChat messaging communication

Efficient client communication for finance and trading teams

China’s preferred platform

90% of Chinese professionals prefer WeChat for communication, making the platform the de facto inroads to the world’s most populous market.

Symphony’s federated WeChat solution provides international users a compliance-enabling avenue for communicating with clients.

Reduce friction and stay compliant

Client engagement

Communicate with clients on their preferred channel, reducing friction and expediting communication


Capture and retain messages to help meet recordkeeping requirements for regulatory compliance

Integrated features

Time-saving, easy-to-use features streamline and enhance client communication

Feature Highlights

Natural Chatting

Clients interact intuitively with native notifications and user names displayed in the messaging application.

Streamlined Management

Manage contacts and conversations with ease and support 1:1 and group chats, attachments, and in-line replies.

Customizable Experience

Embed terms and conditions and customize mini-programs and notifications to enhance client experience.

Streamline messaging communications, compliantly

Real-time client communication through individual or group chats.

Send messages with images, videos and other rich content, adding depth to client conversations.

Share and access files easily in chats, making it easy to collaborate and distribute research.

Easily add or remove client contacts individually or in bulk.

Automate routine tasks and workflows through API integrations, freeing up time for more important conversations.

Enable client interactions away from the desk with the full suite of messaging capabilities accessible from the Symphony app.

Built atop Symphony’s security framework purpose-built for financial services, keeping your communications secure.

Get started with us

We're happy to answer questions and get you acquainted with Symphony and our family of products including Cloud9, StreetLinx and Amenity Analytics.