Chat securely on WeChat
Efficient client communication without sacrificing compliance
China’s preferred platform
90% of Chinese professionals prefer WeChat for communication, making the platform the de facto inroads to the world’s most populous market.
Symphony’s federated WeChat solution provides international users a compliance-enabling avenue for communicating with clients.
Reduce friction and stay compliant
Client engagement
Communicate with clients on their preferred channel, reducing friction and expediting communication
Compliance-enabling
Capture and retain messages to help meet recordkeeping requirements for regulatory compliance
Integrated features
Time-saving, easy-to-use features streamline and enhance client communication
Feature Highlights
Natural Chatting
Clients interact intuitively with native notifications and user names displayed in the messaging application.
Streamlined Management
Manage contacts and conversations with ease and support 1:1 and group chats, attachments, and in-line replies.
Customizable Experience
Embed terms and conditions and customize mini-programs and notifications to enhance client experience.
Streamline messaging communications, compliantly
Real-time client communication through individual or group chats.
Send messages with images, videos and other rich content, adding depth to client conversations.
Share and access files easily in chats, making it easy to collaborate and distribute research.
Easily add or remove client contacts individually or in bulk.
Automate routine tasks and workflows through API integrations, freeing up time for more important conversations.
Enable client interactions away from the desk with the full suite of messaging capabilities accessible from the Symphony app.
Built atop Symphony’s security framework purpose-built for financial services, keeping your communications secure.
Get started with Symphony
We're happy to answer questions and get you acquainted with Symphony and our family of products including Cloud9, StreetLinx and Amenity Analytics.
- Streamline secure collaboration
- Connect market participants and workflows
- Empower data and insights
- Enable security & compliance
- Deploy and build integrations, apps & bots
