1:1 chats, multi-party chats, chat rooms
Secure file sharing
Client-managed data ownership
iOS, Android (EMM/MDM available)
User & company-wide entitlements
Pop out chats
Themes & settings
Apps, bots, and integrations
24/7 Symphony, email, phone support*
Secure Direct Connect*
On-premise deployment hybrid*
* Premium offering
Symphony is more than just “another chat app” — it’s a secure and compliant collaboration platform. Communicate with internal teams and external users, and grow your network with Symphony’s trusted global directory. Share documents, conduct meetings, and streamline workflows all on one platform. Use bots, applications, and integrations to improve your experience. Control ownership of your data with customer-owned encryption key infrastructure, and maintain global regulatory compliance through Symphony’s Administration & Compliance Portal.
Of course, you could always just use 3+ different tools to do all of that instead...
Currently, over 350 companies and 375,000 users are leveraging the Symphony platform.
Symphony’s Business tier is ideal for growing small- to medium-sized businesses (SMBs) who want more control, extensibility, and support. Contact the SMB Sales team to learn about the latest small-business promotion.
Enterprise tier is for medium to large enterprises with on-premises hosting options.
Both Business and Enterprise customers will receive administrative controls, active and passive compliance capabilities, access to content export, and support.
Still not sure which is best for you? Talk to someone to find your solution.
Yes, Symphony mobile is available for all users. Download it for free at the iTunes App Store or Google Play Store. There are also MDM & EMM solutions available for AirWatch, BlackBerry Dynamics, and MobileIron.
Yes, accounts can be upgraded at any time. Reach out to the Sales team for more information on how to upgrade.
Typically, Symphony accounts are billed annually.
There are no additional costs to add features. All features available for each tier are included in the price.
There may be additional setup and component costs, depending on which tier and deployment option you choose.
State-of-the-art encryption and customer-owned key infrastructure are used to safeguard your information for both desktop and mobile. Symphony mobile can also be connected to mobile device management (MDM) or enterprise mobility management (EMM) solutions. Symphony holds a number of independent certifications over security and privacy controls, and the security program is based on NIST and ISO standards. Read more about Symphony's security certifications and standards.
Administrators have access to their company’s Admin Portal, where they have granular control over user profiles including user onboarding, company directory listing, and user-level feature entitlements. Compliance features such as information barriers, expression filters, data loss prevention, and content export, are also available via the Admin Portal.
Yes, Business and Enterprise users can export content in XML or EML format. Schedule routine exports or export as needed.
Active and passive compliance features are available through the Symphony Admin Portal. Maintain compliance with features like information barriers and expression filters.
Messages can be suppressed by an Administrator, but they cannot be deleted or edited once sent. Suppressing a message will remove it from sight, however, all messages are logged and viewable in content export.
All integrations are available through the Symphony Market. Free Symphony integrations include JIRA, Universal Webhook, Salesforce, GitHub, and Zapier. Additional native and third-party productivity, trading, and research integrations will continue to be added. Business and Enterprise customers have select access to advanced third-party bots and integrations.
Most applications are available in the Symphony Market for free, though several apps have premium versions for an additional fee. Some available applications include ChartIQ, Dow Jones, Market EarlyBird, and Selerity. More advanced bots & integrations are only available to Business or Enterprise customers, for free or for a small fee depending on the service.
Customers, developers, and partners can also leverage open APIs and open source reference code to create their own bots and integrations to automate tasks and improve workflows.
Visit the App Directory to see a full list of what's available.
Want to be a Symphony Partner? Contact the Partner Team. Partners will have advanced insights into how their application or integration is performing. Independent developers can access developer resources, including an extensive library of open APIs and open reference code.
Welcome to Symphony videos are the best way to get started with the platform. Training is available to Business and Enterprise customers.
Onboarding support is available for Business and Enterprise customers. Business customers will receive onboarding support while they gain access to their pod, activate the administration portal, and install the desktop application. Enterprise customers will receive onboarding support in Symphony archiving components, on-premise security infrastructure and network connectivity. Symphony tracks onboarding status and can provide immediate responses to any inquiries.
All users have access to the Support Center. Business customers have 24/5 Symphony and email support. Enterprise customers have 24/7 support via Symphony, email, and phone. Symphony Administrators will receive training from the Symphony Support team.