- ProductsCompliant Messaging
Message clients without sacrificing compliance
The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat and SMS
OverviewEnable surveillance and recordkeeping of clients’ preferred messaging platforms
SMSEnable maintenance of SMS communication records for regulatory compliance
Core CollaborationSecure, seamless cross-firm communication
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communication
PlatformSuite of modular collaboration capabilities accelerates communication
Embedded CollaborationLeverage Symphony’s capabilities in your platforms and portals
Security & ComplianceSecure, compliance-enabling framework meets the stringent needs of markets
VoiceCloud-based voice collaboration
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly
Cloud9Eliminate communication silos and provide instant voice connectivity
Instant VoiceCross-organizational solution native to Symphony and built for speed
Cloud9 DeskTrader-adjacent connectivity with global intercom across internal teams
Cloud9 TraderFull-featured turret replacement with maximum external connectivity
VideoStart and join video meetings from Symphony
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and rooms
ZoomKeep collaborating in Symphony while joining or hosting Zoom meetings
Microsoft TeamsRetain Symphony workflow context during Teams Video meetings
IntegrationsEssential tools to streamline workflows
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasks
Enterprise IntegrationsEnterprise software bi-directionally integrated with Symphony
Apps & Bots415+ apps and 2K+ bots to help streamline and automate workflows
- Insights
- Company
- AboutThe only secure and compliance-enabling collaboration platform built for markets
- LeadershipSymphony’s global executive team driving the company forward with purpose
- PartnersA network built to bring connectivity to the global financial markets community
- CareersAvailable opportunities to join the Symphony team in offices around the globe
- News, Press & EventsThe latest press releases, media and events featuring Symphony
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By Popular Demand: The New Features Symphony Customers Crave
- October 28, 2019
- Jason Lui
- Innovation
At Symphony, we’re in the business of enabling you to work the way you want to work. When we introduce new features to the Symphony product, we’re not just responding to customer feedback, we’re partnering with our customers to implement the functions and enhancements that address their specific needs.
The new features we launched today allow you to better manage the way they receive notifications and locate the information they need. We’ve also improved speed on both desktop and mobile, introduced new capabilities to support trust and compliance, and added two new apps to Symphony Market.
SEPARATE THE SIGNAL FROM THE NOISE
We know that all messages are not created equal: some information is time-sensitive or critical, and the rest is not. Our new features allow users to reduce distractions and quickly surface the information that is most important to them. Users can now clear notifications all at once from their left navigation, as well as mute conversations they no longer wish to track on a daily basis.

STAY ORGANIZED IN AND OUT OF THE OFFICE
In a fast-paced, always-on work environment, users need to keep track of tasks and information at their desks and on-the-go. Our new pinned chats feature allows users to keep important conversations at the top of their chat lists for easy reference, and mobile bookmarks and replies enhance productivity on mobile devices.

DISCOVER CONTENT IN CONTEXT
With information and data flowing continuously, and multiple conversations happening at once, determining where to focus next can be a challenge. Symphony now helps point users in the right direction via recommended chat rooms based on the users they engage with most often. We’ve also introduced two new apps: FIS MarketMap Live Charts delivers real-time FIS market data through powerful, visually rich, interactive charts provided by ChartIQ that can be shared across the secure Symphony network. UBS LiveDesk by UBS AG provides financial commentary from UBS traders, interwoven with in-depth content from UBS Knowledge Network and UBS Research.
Our team at Symphony prides itself on partnering with customers to create the best possible user experience without compromising the security or complexity their businesses demand. We’re looking forward to making more product improvements, especially around Symphony 2.0, recently announced at Symphony Innovate 2019.
New customers: contact Symphony to get started. Existing customers: don’t see these features? Reach out to your Symphony administrator for more information.