At Symphony, we’re in the business of enabling you to work the way you want to work. When we introduce new features to the Symphony product, we’re not just responding to customer feedback, we’re partnering with our customers to implement the functions and enhancements that address their specific needs.
The new features we launched today allow you to better manage the way they receive notifications and locate the information they need. We’ve also improved speed on both desktop and mobile, introduced new capabilities to support trust and compliance, and added two new apps to Symphony Market.
SEPARATE THE SIGNAL FROM THE NOISE
We know that all messages are not created equal: some information is time-sensitive or critical, and the rest is not. Our new features allow users to reduce distractions and quickly surface the information that is most important to them. Users can now clear notifications all at once from their left navigation, as well as mute conversations they no longer wish to track on a daily basis.
STAY ORGANIZED IN AND OUT OF THE OFFICE
In a fast-paced, always-on work environment, users need to keep track of tasks and information at their desks and on-the-go. Our new pinned chats feature allows users to keep important conversations at the top of their chat lists for easy reference, and mobile bookmarks and replies enhance productivity on mobile devices.
DISCOVER CONTENT IN CONTEXT
With information and data flowing continuously, and multiple conversations happening at once, determining where to focus next can be a challenge. Symphony now helps point users in the right direction via recommended chat rooms based on the users they engage with most often. We’ve also introduced two new apps: FIS MarketMap Live Charts delivers real-time FIS market data through powerful, visually rich, interactive charts provided by ChartIQ that can be shared across the secure Symphony network. UBS LiveDesk by UBS AG provides financial commentary from UBS traders, interwoven with in-depth content from UBS Knowledge Network and UBS Research.
Our team at Symphony prides itself on partnering with customers to create the best possible user experience without compromising the security or complexity their businesses demand. We’re looking forward to making more product improvements, especially around Symphony 2.0, recently announced at Symphony Innovate 2019.
New customers: contact Symphony to get started. Existing customers: don’t see these features? Reach out to your Symphony administrator for more information.
The current digital environment provides organizations with a range of messaging solutions, each characterized by varying levels of security and compliance capabilities. This has become particularly prominent as people add messaging apps to their personal and professional workflows as a complement to e-mail.
Symphony’s Cloud9 has been awarded ‘Best Sell-Side Trading Communication System’ at WatersTechnology’s Sell-Side Technology Awards 2025.
In this interview we hear how Cloud9 differentiates itself with a modern, cloud-native approach to trader voice. It requires no on-premise infrastructure and functions primarily as a software application, aligning with broader cloud-based communication trends.
Cloud9’s flexible architecture empowers technology teams with robust deployment, while seamlessly supporting remote and mobile work. Michael Lynch also explains the plans for the mobile app and how it will extend voice beyond the desk to users on the go, offering 24/7 trading control.
Watch the interview to learn more.
Symphony’s leadership team have shared their expertise regarding the impact to the industry and offer valuable insights into how firms can collectively respond to information security threats. Here are 7 key insights from these conversations:
