- ProductsCompliant Messaging
Message clients without sacrificing compliance
The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat and SMS
OverviewEnable surveillance and recordkeeping of clients’ preferred messaging platforms
SMSEnable maintenance of SMS communication records for regulatory compliance
Core CollaborationSecure, seamless cross-firm communication
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communication
PlatformSuite of modular collaboration capabilities accelerates communication
Embedded CollaborationLeverage Symphony’s capabilities in your platforms and portals
Security & ComplianceSecure, compliance-enabling framework meets the stringent needs of markets
VoiceCloud-based voice collaboration
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly
Cloud9Eliminate communication silos and provide instant voice connectivity
Instant VoiceCross-organizational solution native to Symphony and built for speed
Cloud9 DeskTrader-adjacent connectivity with global intercom across internal teams
Cloud9 TraderFull-featured turret replacement with maximum external connectivity
VideoStart and join video meetings from Symphony
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and rooms
ZoomKeep collaborating in Symphony while joining or hosting Zoom meetings
Microsoft TeamsRetain Symphony workflow context during Teams Video meetings
IntegrationsEssential tools to streamline workflows
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasks
Enterprise IntegrationsEnterprise software bi-directionally integrated with Symphony
Apps & Bots415+ apps and 2K+ bots to help streamline and automate workflows
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- Company
- AboutThe only secure and compliance-enabling collaboration platform built for markets
- LeadershipSymphony’s global executive team driving the company forward with purpose
- PartnersA network built to bring connectivity to the global financial markets community
- CareersAvailable opportunities to join the Symphony team in offices around the globe
- News, Press & EventsThe latest press releases, media and events featuring Symphony
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Innovate 2019: Celebrating Five Years of Community and Innovation
- October 30, 2019
- David Gurle
- Innovation
Our Innovate New York 2019 conference featured a demo-packed agenda. We looked back at our first five years in business, unveiled Symphony 2.0, and heard from partners and customers about how they’re innovating on the Symphony platform.
By the numbers, it was our largest event ever – with more than 600 senior-level attendees and 45 customer and partner presentations. Innovate is growing into a premier community networking event for Global Markets.
On the technology front, we announced “Elements” – a library of prepackaged software components for building interactive user interfaces. There are more than a thousand bots and applications in production on the platform today. The bots and applications we saw this year were, on the one hand, more natural and integrated – but also becoming more sophisticated with the addition of Natural Language Processing and Artificial Intelligence.
Symphony is a collaboration platform, and at its core are conversational exchanges. This model is extending to human/machine interactions like the new trading assistant bot at NatWest Markets. “SCOUT is clever, has a personality, is keen, and is always right.” said John Smith of NatWest. We also heard about inter-firm machine-to-machine automation – humans kick off an interaction and counterparty bots work at lightning speed in the background to sort out the details. Very inspiring!
These are the kind of workflows we built Symphony to facilitate. Seeing our customers live on stage was the perfect way to demonstrate the possibilities and to open Symphony’s next chapter.
Software innovation has always aggregated on open platforms that achieve critical mass (think Windows or AWS). This year was a tipping point for Symphony. Engagement and innovation are accelerating. As we move into 2020, I cannot wait to see the things our ecosystem will invent.