A new report reveals a growing need for centralized communication platforms in finance and insurance. Firms face mounting regulatory fines, seeking efficiency and compliance through channel aggregation.
Symphony Ramps Up Its Innovation Engine
This week, Symphony launched its newest version of the platform. We focused on making improvements in employee and team productivity; digital transformation; securing your collaboration data; and reliability, performance, and scalability (RPS).
At Symphony, our goal is to provide the most seamless, secure collaboration available today to help people work smarter and better, so we’re excited to share what’s new with you today. Here’s what you can expect:
EMPLOYEE AND TEAM PRODUCTIVITY
For more efficient communication, we’ve added:
We’ve also made key UX improvements including adding a consistent rich text editing experience that is consistent across chat, blasts & wall posts; and enables the posting of images and code snippets in wall posts. Additionally, we’ve improved the Symphony Meetings UI – you can now start screen-sharing sessions with a single click, and added contextual labels to meeting icons – and have simplified chat room creation as well.
Efficient communication also means using smart automation when appropriate. That’s why we now offer Mobile Deep Linking into Conversations. Like on the desktop, we now provide a unique URL per chat which gives developers new functionality to integrate mobile applications with the Symphony platform.
SECURING YOUR COLLABORATION DATA
To make communications really count, we believe they also have to be secured from hackers, and the data owned by the correct entity. To that end, we’ve added:
RELIABILITY, PERFORMANCE, SCALABILTY
And of course, underlying everything, we care that our platform has stellar RPS. Symphony now has up to 25% faster user actions such as quick filter, and switching conversations, compared to previous version.
Additionally, our platform now boasts a 7x better media bridge scalability for screen sharing; it can now scale to 700 users for screen sharing only, or 150 users for full audio, video and screen sharing. The maximum number of users supported in a Symphony Meeting continues to be 25. DLP also enjoys a performance boost from this release.
Lastly, improved Single Sign On (SSO) Authorization Experience with a visual indicator that keeps you updated as it loads, and reduced latency for both Android and iOS apps.
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