Compliance-enabling cross platform communication
Integrate financial workflows and enterprise productivity for greater organizational efficiency
Symphony Messaging‘s integration with Microsoft Teams provides a powerful solution for organizations seeking to streamline communication and enhance collaboration while maintaining stringent compliance standards.
Used together, Symphony and Microsoft Teams can provide a foundation for global financial institutions to enable secure, efficient connectivity and collaboration within and beyond organizational boundaries.
Frictionless connectivity
From either application, internal users can easily connect with each other or utilize Symphony’s external capabilities, enabling compliant messaging outside the organization.
Maximum efficiency
Prevent duplicate conversations and context switching while leveraging Symphony Messaging for automation of complex financial tasks and distribution of time-sensitive content.
Security and compliance
Data loss protection and information barriers protect sensitive data across applications, while Symphony’s granular entitlement controls bolster security when communicating externally.
Three ways to connect Symphony Messaging and Microsoft Teams
Connect Symphony users with internal colleagues on Microsoft Teams, keeping users in their preferred platforms.
Embed Symphony’s Federation capabilities within Microsoft Teams, providing users compliance-enabling messaging over channels including WhatsApp.
Start and join video meetings directly from Symphony Messaging chats or rooms, enhancing workflow collaboration and productivity.
Agentic AI and Microsoft Teams Interopability
As seen on stage at Innovate 2025, this live demo showcases Symphony’s Federation in full flow, with Microsoft Teams interoperability alongside AI agents.
This seamless connection bridges the gap between two essential platforms, allowing users to leverage the familiar interface of Microsoft Teams for daily interactions while benefiting from Symphony’s robust compliance features and secure messaging capabilities.
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- A unified workflow for frictionless communication, powering up capabilities without sacrificing security or compliance.
- Meet clients on their preferred channel (WhatsApp) but stay in Microsoft Teams. A connectivity solution that supports data capture, and data retention.
- Transform and scale customer interactions with AI agents1. Automate routine conversations that can function across multiple channels. A highly customizable innovation.
1 Demo AI agent
Microsoft and Microsoft Teams are trademarks of the Microsoft group of companies.
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We're happy to answer questions and get you acquainted with Symphony and our Messaging, Voice, Directory and Analytics platforms.
- Streamline secure collaboration
- Connect market participants and workflows
- Empower data and insights
- Enable security & compliance
- Deploy and build integrations, apps & bots
