Data security and regulatory controls grow more important every year, due to increasingly sophisticated hacking groups, generational shifts in technology and the massive financial fines imposed by the regulators in cases of non compliance with data-handling requirements. The pressure is on for trusted partners that deliver robust data security that prioritizes cryptographic protection, offers purpose-built security solutions, and fosters a culture of collaboration and transparency.
Messaging
Supercharge your messaging-based financial workflows
Internal and external messaging, powerful automations, and constant connectivity – securely and without sacrificing compliance
Messaging is at the core of modern financial communication – whether it’s transferring transaction data between firms, distributing real-time market research, or resolving post-trade settlement issues.
Symphony Messaging is where it happens. Launched in 2014 by a consortium of global banks, Symphony’s first product is purpose-built for driving efficiency and innovation for financial markets – in a secure and compliance-enabling manner.
Symphony is trusted across financial services
The Messaging software for financial services
Connect and communicate with over 450,000+ global users from 450 institutions
Enable holistic compliance with active surveillance, data loss protection, and internal/external expression filters
Integrate with markets, productivity and communication tools; build low-code bot and AI-powered agent automations
Secure data with standard end-to-end encryption, and flexible hardware and cloud-based deployment options
Promote business continuity through Symphony Messaging’s robust, redundant architecture
Integrations and automations
Leveraging open APIs, Symphony Messaging enables powerful interoperability with the tools most frequently used by financial services professionals.
Connect your firm’s communication technology for seamless conversation between users of Symphony Messaging and Microsoft Teams or Zoom.
Bring deep financial workflows into the context of Symphony Messaging with market-specific integrations, driving efficiency across research, operations, and trading desks.
Share information between enterprise productivity tools and Symphony Messaging to reduce context-switching and give users the ability to stay in their preferred tool.
Build low-code bot automations with bot and workflow development kits, leverage AI-powered agents, and use Symphony Messaging bots for greater efficiency.
Integrations spotlight
Real-time market analysis at your fingertips
TradingView
Markets
Financial services professionals need to make informed decisions at speed. TradingView brings market data, charting tools, and collaborative workflows into a single, seamless environment – driving more efficient decision-making and team alignment.
Make the most of Symphony Messaging with premium features
Aggregate and visualize messaging data with easily digestible Dashboards to extract insight and identify patterns for optimizing workflows.
Instantly escalate from chat to voice for rapid communication, issue resolution, and faster decision making, improving efficiency and accelerating the speed at which you communicate.
Provide your clients with Sponsored Access to Symphony Messaging, enabling connection with an individual user or the entire community, allowing secure communication without requiring additional licenses.
A Financial Communication Powerhouse
Extract data and insights in real time to optimize workflows and interactions
Keep your data secure with standard end-to-end encryption providing ownership of your Symphony data and allowing you to maintain control over any disclosure
Drag and drop workspaces, pin and organize chats, and set custom notifications all within a responsive interface that adapts to your screen real estate for fast, personalized consumption
Role-based administration and information barriers, enable strict user entitlements and data access restrictions, ensuring sensitive information is only shared with authorized individuals
Import your own contacts, search within the community and use the Enhanced Directory to find, create and speak with connections
For every part of the transaction lifecycle
Track real-time market activity with enhanced hashtags and cashtags, blast intelligence to clients or the execution desk, and instantly escalate from chat to voice for sharing crucial, time-sensitive market color.
Facilitate real-time updates, quote distribution, pre-trade alignment, opportunity visibility, faster execution, and enhanced collaboration for greater efficiency and accuracy throughout the trade lifecycle.
Accelerate post-transaction processes and communication, quickly find and connect to external operations teams, and automate exception management to streamline post-trade workflows amid tightening trade settlement deadlines.
Secure, compliant, resilient
Symphony Messaging rises above everyday workplace chat tools with its purpose-built security, stability and resilience framework that enables compliance for financial services.
- Surveillance: Reduce the risk of off-channel communication with Symphony Messaging’s redundant architecture and borderless community
- Protection: Keep your firm’s information protected and secure with real-time monitoring and data loss protection capabilities
- Archiving: Integrate Symphony Messaging with various third-party archival solutions for long term retention of message data
See it in action
Watch RBC Capital Markets & MDX Technology demonstrate how streamlining an integration with Symphony allowed for seamlessly accessing and sharing high volumes of price data across desks and clients in real time, and how RBC can trigger MDXT’s low-code workflow platform through a Symphony chat.
Related products
In a shared interface with Symphony Messaging, Federation enables compliant mobile communication across consumer channels including WhatsApp, SMS, WeChat, LINE and mobile voice.
Embed messaging in your own applications and portals, helping embrace interoperability and drive workflow efficiency, access, and innovation.
Symphony Messaging FAQs
Symphony Messaging is purpose-built for financial workflows with standard end-to-end encryption, an intuitive capital markets interface, open APIs and low-code bot development, integrations with third party applications, and a robust community of financial professionals at your fingertips – helping drive connectivity, prioritize security, and provide stability for your workflows.
Connect with over 450,000+ global users from 450 institutions on Symphony Messaging. With Federation, extend secure and compliant connectivity to any user of popular messaging channels including WhatsApp, WeChat, SMS, and LINE.
Because of Symphony Messaging’s open APIs and low-code development, you can create custom workflows to fit the needs of your firm. Visit the Symphony Developer site or view demos of our clients’ innovations from Symphony Innovate 2024 here.
Symphony Messaging offers the Content Export Bridge (CEB) which can be used to export content through ad-hoc or scheduled downloads and send to on-premise or cloud-based systems where it is decrypted and loaded into your compliance and archiving systems, ensuring your content retention and passive compliance requirements are met.
Yes, Symphony Messaging is available for Android and iOS users. Follow either link to the iOS or Google Play App Store and click install. For more help visit our downloads page here.
Reach out to [email protected] or access our help center here.
Get started with Symphony
We're happy to answer questions and get you acquainted with Symphony and our Messaging, Voice, Directory and Analytics platforms.
- Streamline secure collaboration
- Connect market participants and workflows
- Empower data and insights
- Enable security & compliance
- Deploy and build integrations, apps & bots
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Related resources
Started in 2014 as a messaging platform to enable data security and compliance, today Symphony is a leading common connector for market workflows. Among other things, Symphony provides more than half a million users with secure tele-conferencing services. At the core of these services lies a piece of software tech known as Selective Forwarding Unit (SFU). We call it Symphony Media Bridge (SMB).