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SMS

Text message or short message service (SMS) is one of the most effective communication and engagement channels.

Symphony has created a secure and convenient and safe way for you to communicate with clients via text message (SMS) while ensuring communication is secure and available for compliance to monitor.

Benefits:

  • A Personal Client Experience: Engaging with clients on their personal channel of choice builds a more human, in-person experience, creating trust and leading to lasting relationships.

  • More Responsive Service: Instant communication and real-time chat rather than missing phone calls or emails while in meetings or on the move.

  • Secure: Messages sent between Symphony and SMS are end-to end-encrypted, so clients can be certain that sharing their sensitive information is safe

Interested in adding this Bot to your Symphony workflows? Let us know: