Platform

Secure, seamless cross-firm communication platform

Work with your clients and counterparties via modern, connected collaboration technology

Symphony UI

How Symphony works

Symphony combines conventional chat, voice, and video conferencing onto one platform.​

On Symphony, just click a button to start a message. Chat directly with one or many people inside and outside your company.

Rooms

Stay connected with other team members in an online work space with persistent messaging, file exchange, live screen share and more.

Saved Messages

Use Saved Messages to collect important messages in a single place where you can search them, make notes, and organize into checklists

Own your data

Messaging tools can be hacked just like other systems. Only the ones with strong security will protect the valuable data contained within. Symphony’s strategy combines true end-to-end encryption and compliance for protection from every angle.

Data encryption

A Symphony message is encrypted the instant sent. Only the intended receiver can decrypt it. That’s true end-to-end encryption.

Compliance

Symphony enables total compliance with features like information barriers, data loss prevention (DLP), user entitlements, room monitoring, and automatic content archiving.

Certifications

Independent security and privacy experts regularly conduct audits in order to certify our safeguards.

Automate tasks and workflows

Save time and free up resources for high-touch, value-add work with automated digital assistants or bots.

Booster Logos

Apps and integrations

Integrate Symphony with existing systems to create digital workflows that are faster and more accurate. Assign apps and bots to routine duties like filling out forms, client requests, database searches and more.

Build your own bot

Symphony developers and partners create automation tools and bot integrations for customers. We can identify workflows most suited to automation and work to build your solution.

Get started with us

We're happy to answer questions and get you acquainted with Symphony and our family of products including Cloud9, StreetLinx and Amenity Analytics.

What's new

Innovation

ESG Spotlight: Clean Tech, Geothermal Lead Q4 Earnings and News

As 2023 comes to a close, we are returning to a clean-tech topic that we have been following for quite some time now with Amenity’s ESG earnings call and news monitoring analytics. Our news data reveals that geothermal power has seen an uptick in recent months from key players in energy and industrials, which comes on the heels of some interesting proposed U.S. legislation.

Tech4Fin

Symphony and Solving the ‘Off-Channel Communication’ Conundrum

As the landscape of communication continues to evolve in our increasingly digital world, the financial services industry is feeling the pinch of regulatory scrutiny. In recent years, financial firms have faced nearly $2 billion in penalties from the SEC and CFTC due to unregulated “off-channel” messaging. This surge in “off-channel” communication, including usage of platforms such as WhatsApp, WeChat, SMS, LINE, and mobile calls, is largely fueled by the rise of hybrid work. Yet, regulators maintain that all business communications must be monitored, auditable, and occur only within official channels. In the words of SEC Chair Gary Gensler, “As technology changes, it’s even more important that registrants appropriately conduct their communications about business matters within only official channels. And they must maintain and preserve those communications.”