- ProductsCompliant Messaging
Message clients without sacrificing compliance
The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat and SMSOverview
Enable surveillance and recordkeeping of clients’ preferred messaging platformsSMS
Enable maintenance of SMS communication records for regulatory complianceCore Collaboration
Secure, seamless cross-firm communication
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communicationPlatform
Suite of modular collaboration capabilities accelerates communicationEmbedded Collaboration
Leverage Symphony’s capabilities in your platforms and portalsSecurity & Compliance
Secure, compliance-enabling framework meets the stringent needs of marketsVoice
Cloud-based voice collaboration
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantlyCloud9
Eliminate communication silos and provide instant voice connectivityInstant Voice
Cross-organizational solution native to Symphony and built for speedCloud9 Desk
Trader-adjacent connectivity with global intercom across internal teamsCloud9 Trader
Full-featured turret replacement with maximum external connectivityVideo
Start and join video meetings from Symphony
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and roomsZoom
Keep collaborating in Symphony while joining or hosting Zoom meetingsMicrosoft Teams
Retain Symphony workflow context during Teams Video meetingsIntegrations
Essential tools to streamline workflows
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasksEnterprise Integrations
Enterprise software bi-directionally integrated with SymphonyApps & Bots
415+ apps and 2K+ bots to help streamline and automate workflows
- AboutThe only secure and compliance-enabling collaboration platform built for markets
- LeadershipSymphony’s global executive team driving the company forward with purpose
- PartnersA network built to bring connectivity to the global financial markets community
- CareersAvailable opportunities to join the Symphony team in offices around the globe
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Client Connectivity on WhatsApp via Symphony
With more than two billion users around the globe, WhatsApp is ubiquitous in our personal and professional lives. Now imagine the reach and convenience of WhatsApp integrated into a platform like Symphony, which satisfies the highest security and compliance requirements that govern communications around the globe. This is especially important for regulated markets such as financial services.
At Innovate Europe 2020, we demonstrated our newest Symphony Connect for WhatsApp. As a WhatsApp Business solution provider (BSP), Symphony can onboard customers directly to the gateway between our community of users and applications and the WhatsApp user base.
This solution, along with our previously announced WeChat connectivity offering, enables Symphony customers to engage with their clients via the world’s most popular messaging apps while adhering to the strict compliance obligations demanded by the regulatory authorities that oversee Symphony customers’ activities.
Security and compliance are the foundation of the Symphony platform where over half a million users in our trusted community experience the benefits of borderless communications within their organization and each of their ecosystems. Now, thanks to Symphony Connect for WhatsApp, our customers can apply that same level of trust to their interactions with their clients who use WhatsApp while ensuring the exchanged content is exported to banks’ surveillance systems.
Now more than ever, connectivity is crucial. We are excited to make WhatsApp available to the Symphony community. To see our WhatsApp and WeChat integrations in action, check out the demo from Symphony Innovate Europe 2020.