The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat and SMS
Enable surveillance and recordkeeping of clients’ preferred messaging platforms
Enable maintenance of SMS communication records for regulatory compliance
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communication
Suite of modular collaboration capabilities accelerates communication
Leverage Symphony’s capabilities in your platforms and portals
Secure, compliance-enabling framework meets the stringent needs of markets
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly
Eliminate communication silos and provide instant voice connectivity
Cross-organizational solution native to Symphony and built for speed
Trader-adjacent connectivity with global intercom across internal teams
Full-featured turret replacement with maximum external connectivity
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and rooms
Keep collaborating in Symphony while joining or hosting Zoom meetings
Retain Symphony workflow context during Teams Video meetings
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasks
Enterprise software bi-directionally integrated with Symphony
415+ apps and 2K+ bots to help streamline and automate workflows
Since Symphony’s earliest days as a company, we have collaborated closely with our customers to ensure that our product both addresses their challenges and meets their needs. In that spirit of collaboration and in conjunction with Symphony’s board of directors, we recently formed a Technical Advisory Group (TAG) as a forum to discuss perspectives on technology with our customers and help to inform Symphony’s go-forward strategy. At its outset, the group committed to meeting twice a year to share knowledge and experience regarding technology trends and related Symphony initiatives, as well as to ensure that our development strategy aligns with our customers’ visions.
The initial TAG includes senior leaders and technologists from the following organizations:
The inaugural TAG session took place in early April, where we engaged the group on two timely topics: confidential computing and unlocking unstructured voice data.
Confidential computing involves protecting sensitive and/or highly-regulated data in the cloud. As it becomes more widely adopted, this technology will enable the movement of more confidential workloads to the cloud, further reducing the overhead of legacy on-prem computing environments.
With regards to unstructured voice data, the group discussed the mechanics of deploying artificial intelligence and machine learning to enhance audio quality and perform more robust analytics on data from voice calls conducted using our Cloud9 technology. The goal of this project is to furnish a secure way to better optimize these highly valuable content streams in real time.
Based on strong interest from the TAG members, Symphony will continue to explore these technologies with key strategic partners. The team will review progress at the next TAG meeting, which will take place at our primary R&D center in Sophia Antipolis, France in September.
As we explore emerging technology opportunities and challenges at Symphony, we are deeply committed to making sure our priorities are aligned with those of our customers. The TAG is one way we are actively partnering with financial services leaders to move our industry forward, and we express deep thanks to our TAG members for their contributions to our strategic progress.
More than ever before, business success depends upon an organization’s ability to communicate quickly and effectively. It’s clear that the “workplace” has radically changed. This new landscape demands three things from every company’s communication tools:
In December of 2021, SIFMA, ICI and DTCC called for the shortening of the settlement cycle in the U.S. financial markets from T+2 (transaction date plus two days) to T+1 (transaction date plus one day) within the first half of 2024. Their report indicates that accelerating the settlement process will “reduce risks and costs for the industry while building upon the benefits achieved in the successful move to T+2 in 2017.” This is in line with the Securities and Exchange Commission’s announcement on Feb 9, 2022 of a proposed rule to shorten the standard settlement cycle for most broker-dealer transactions from two business days after the trade date (“T+2″) to one business day after the trade date (“T+1″), while soliciting comments regarding challenges and possible approaches to achieving settlement by the end of trade date (“T+0″).
In our journey building an event mesh, we face the challenge of reconciling with Symphony’s engineering history. Specifically, we are transitioning from a single-tenant, monolithic architecture to a multi-tenant, microservice architecture. And critically, due to the nature of our business, this shift must be both progressive and smooth.
