Symphony’s Cloud9 Wins ‘Best Sell-Side Trading Communication System’

Chief Product Officer Michael Lynch discusses the Cloud9 award win with WatersTechnology

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Cloud9 has been honored with the ‘Best Sell-Side Trading Communication System’ award at the WatersTechnology Sell-Side Technology Awards 2025! This recognition is a huge testament to our team’s dedication and innovation, and as our CEO, Brad Levy, said, it truly highlights how Cloud9 is a crucial tool for today’s trading world.

In this interview with WatersTechnology Michael Lynch discusses what makes Cloud9 stand out. He explains Symphony’s modern, cloud-native approach to trader voice.

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What makes Cloud9 different?

One of the biggest differentiators is our approach to infrastructure. We’ve eliminated the need for on-premise infrastructure, and our solution functions primarily as a VoIP software application. This aligns perfectly with the broader shift towards cloud-based communication and gives technology teams robust deployment tools and a flexible architecture. It also seamlessly supports remote and mobile work, which is more important now than ever before.

Staying connected in a modern world

The flexibility of Cloud9 is about to get even better with a mobile app on the horizon. The app will extend trader voice beyond the desk, offering 24/7 trading control for users on the go.

We’re in the pilot phase for the mobile app right now and have been receiving positive feedback from customers. The app will allow users to stay connected to voice flows even when they’re commuting or at a client lunch. You’ll have control over your experience with two settings: a “mobile” setting for notifications and a “full trader voice” setting for full activity. This is absolutely crucial for anyone working with “follow the sun” or 24/7 trading models.

Transform your trading operations

Cloud9 is designed to support your trading operations. It provides global trader connectivity and eliminates the need for expensive private wires, streamlining front-office interactions for clear and rapid voice communication of critical information. Our enhanced metadata and interoperability also help improve daily operational speed, efficiency, and accuracy, enabling structured monitoring of voice data for valuable workflow analysis and insights.

An award-winning trader voice application

“Cloud9 is a crucial tool for providing mobility, flexible integration and the instant response that is demanded by today’s world, and being recognized with this award serves as a testament to our team’s dedication to this effort.”

—Brad Levy, Symphony CEO

Spotlight: Cloud9 at Innovate 2025

During Innovate 2025, our team, Jack Regan and Armaan Nathani, showcased some exciting new features for Cloud9, including a trusted directory of market participants, AI-powered transcriptions, and trade identification, along with a demo of the new Cloud9 mobile app.

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Cloud9 Mobile App Demo: Trader Voice on your Phone

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Directory for Cloud9 Trader Voice Demo

If you want to see for yourself how Cloud9’s innovative solution can change the way you trade, we highly encourage you to request a demo!

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Featured Image: Cloud9 WatersTech 2025 Blog
Tech4Fin
Symphony’s Cloud9 Wins ‘Best Sell-Side Trading Communication System’

Symphony’s Cloud9 has been awarded ‘Best Sell-Side Trading Communication System’ at WatersTechnology’s Sell-Side Technology Awards 2025.

In this interview we hear how Cloud9 differentiates itself with a modern, cloud-native approach to trader voice. It requires no on-premise infrastructure and functions primarily as a software application, aligning with broader cloud-based communication trends.

Cloud9’s flexible architecture empowers technology teams with robust deployment, while seamlessly supporting remote and mobile work. Michael Lynch also explains the plans for the mobile app and how it will extend voice beyond the desk to users on the go, offering 24/7 trading control.

Watch the interview to learn more.

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