Celebrating 10 Years of Symphony: Leading the Way in Fintech
Symphony turns 10! Discover how we’re transforming the financial industry through trust, passion, and cutting-edge technology.
An Enterprise company wanted to use social media data to better understand areas of customer concern. The Insights Platform parsed through this company’s social media mentions to reveal a detailed, customized picture of consumer sentiment.
By text mining underutilized consumer data the Insights Platform was able to perform a social sentiment analysis for this company.
Using its proprietary NLP API, the Insights Platform team created customized taxonomies that were relevant to social sentiment analysis. The Insights Platform’s contextual NLP dataset then performed information extractions on key topics & areas of concern. These topics were then sorted into event types.
Sentiment scores were created based on the number of positive and negative extractions associated with a given topic. The output was a detailed dataset on the Voice of the Customer that assessed brand perceptions and the topics that drove its customer sentiment.
Symphony turns 10! Discover how we’re transforming the financial industry through trust, passion, and cutting-edge technology.
FDC3 aims to simplify communication between different financial applications. Traditionally, traders juggle multiple displays, manually transferring data. FDC3 enables automatic context sharing between these applications, saving time and reducing errors. Common uses span from pre-trade to post-trade activities.
Symphony, a member of the open-source foundation FINOS, is deeply involved in developing FDC3 and promoting its use in global capital markets. Our focus is standardizing integration APIs, giving customers flexibility in choosing their Desktop Integration Platform provider while supporting FDC3.
The 2020s are an unprecedented decade of disruption and every market participant is either the disruptor…or the disrupted. Today, we stand at the precipice of artificial general intelligence and every well-run organization should be actively seeking to disrupt themselves right now. Symphony has been able to remain almost a decade ahead of disruption by understanding one simple truth—thriving through disruption. This demands three things from your technology: resiliency, stability and flexibility.