Since Symphony’s earliest days as a company, we have collaborated closely with our customers to ensure that our product both addresses their challenges and meets their needs. In that spirit of collaboration and in conjunction with Symphony’s board of directors, we recently formed a Technical Advisory Group (TAG) as a forum to discuss perspectives on technology with our customers and help to inform Symphony’s go-forward strategy. At its outset, the group committed to meeting twice a year to share knowledge and experience regarding technology trends and related Symphony initiatives, as well as to ensure that our development strategy aligns with our customers’ visions.
The initial TAG includes senior leaders and technologists from the following organizations:
The inaugural TAG session took place in early April, where we engaged the group on two timely topics: confidential computing and unlocking unstructured voice data.
Confidential computing involves protecting sensitive and/or highly-regulated data in the cloud. As it becomes more widely adopted, this technology will enable the movement of more confidential workloads to the cloud, further reducing the overhead of legacy on-prem computing environments.
With regards to unstructured voice data, the group discussed the mechanics of deploying artificial intelligence and machine learning to enhance audio quality and perform more robust analytics on data from voice calls conducted using our Cloud9 technology. The goal of this project is to furnish a secure way to better optimize these highly valuable content streams in real time.
Based on strong interest from the TAG members, Symphony will continue to explore these technologies with key strategic partners. The team will review progress at the next TAG meeting, which will take place at our primary R&D center in Sophia Antipolis, France in September.
As we explore emerging technology opportunities and challenges at Symphony, we are deeply committed to making sure our priorities are aligned with those of our customers. The TAG is one way we are actively partnering with financial services leaders to move our industry forward, and we express deep thanks to our TAG members for their contributions to our strategic progress.
Be a part of what’s next Request demo Secure communication is in the spotlight, or rather the lack of secure communication. Media headlines about security
The current digital environment provides organizations with a range of messaging solutions, each characterized by varying levels of security and compliance capabilities. This has become particularly prominent as people add messaging apps to their personal and professional workflows as a complement to e-mail.
Symphony’s Cloud9 has been awarded ‘Best Sell-Side Trading Communication System’ at WatersTechnology’s Sell-Side Technology Awards 2025.
In this interview we hear how Cloud9 differentiates itself with a modern, cloud-native approach to trader voice. It requires no on-premise infrastructure and functions primarily as a software application, aligning with broader cloud-based communication trends.
Cloud9’s flexible architecture empowers technology teams with robust deployment, while seamlessly supporting remote and mobile work. Michael Lynch also explains the plans for the mobile app and how it will extend voice beyond the desk to users on the go, offering 24/7 trading control.
Watch the interview to learn more.
