As the global pandemic continues to force institutional traders to work remotely, firms need to ensure they have the proper solutions in place to effectively capture, store and use voice metadata – regardless of their location. In the sixth episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9’s Product Manager Alex Francisci, and Intelligent Voice’s Chief Technology Officer Nigel Cannings, examine why institutional traders need to be able to leverage voice metadata to make more informed decisions, especially when it comes to their overall strategy and pertaining to the regulatory compliance process in the new working environment.
Be a part of what’s next Request demo Secure communication is in the spotlight, or rather the lack of secure communication. Media headlines about security
The current digital environment provides organizations with a range of messaging solutions, each characterized by varying levels of security and compliance capabilities. This has become particularly prominent as people add messaging apps to their personal and professional workflows as a complement to e-mail.
Symphony’s Cloud9 has been awarded ‘Best Sell-Side Trading Communication System’ at WatersTechnology’s Sell-Side Technology Awards 2025.
In this interview we hear how Cloud9 differentiates itself with a modern, cloud-native approach to trader voice. It requires no on-premise infrastructure and functions primarily as a software application, aligning with broader cloud-based communication trends.
Cloud9’s flexible architecture empowers technology teams with robust deployment, while seamlessly supporting remote and mobile work. Michael Lynch also explains the plans for the mobile app and how it will extend voice beyond the desk to users on the go, offering 24/7 trading control.
Watch the interview to learn more.
