Voice
Fast and flexible voice communication for finance professionals
The voice communication platform made for global finance
Anchored by Cloud9, Symphony Voice’s innovative and intuitive trader and mobile voice technology is deployed through expert planning and execution. Cloud-native software makes it easy to find, connect to and call clients and counterparties while a full suite of APIs and data inputs enable best-in-class insight.
Voice communication built for finance
Connectivity
Cloud-native platform for fast connectivity. Find and call a counterparty in seconds.
Flexibility
Wireless flexibility. Usable anywhere; not beholden to hardware or physical lines.
Service
White-glove implementation, training and rapid support ensures seamless use.
Cloud9 wireless trader voice phone system
Cloud9 is the leading cloud-native trader voice system that connects a global community of traders, brokers and front office financial professionals. Raising the bar for flexibility, efficiency and performance, the award-winning, fully cloud-native software as a service is the ideal turret phone replacement – modernizing trader voice with seamless deployment, rich telephony features, and data-powered insights.
Key benefits of Cloud9. Purpose-built for trading
Flexibility
Modern trader voice in the office, at home, or on the go.
Efficiency
Wireless connectivity eliminates costly private wires.
Performance
Auto call transcription to extract key actions and insights.
Deployment
White-glove team for large-scale deployments and training.
“Cloud9 has really helped our traders become agile. They're able to use it in the office, on the road, at home, and it is the same exact application everywhere.”
Steve Surdykowski, Capital One
Tailored solutions with voice services
With a deep understanding of trading environments and communication demands, our voice services team is committed to designing solutions precisely tailored to your firm's needs.
Our voice services team tailor solutions to your custom requirements. Symphony voice services include:
- Software and hardware configuration
- Training for high power users and desks
- USP and SIP connection
- Setup and installation
- Customer requests
An award-winning trader voice application
“Cloud9 is honored to be named ‘Best Trading Floor Communication Provider’ for Waters Technology’s ‘Waters Rankings 2024’. This win reflects a significant shift in the market towards cloud-native solutions, and our long-term commitment to state-of-the-art voice workflows for financial institutions and markets, as our platform enables secure, flexible connectivity in a highly volatile environment.”
—Michael Lynch, Chief Product Officer, Symphony
Get started with Symphony
We're happy to answer questions and get you acquainted with Symphony and our Messaging, Voice, Directory and Analytics platforms.
- Streamline secure collaboration
- Connect market participants and workflows
- Empower data and insights
- Enable security & compliance
- Deploy and build integrations, apps & bots