Newsroom

Today, we have announced that I will be stepping back from the day-to-day operations of Symphony and will remain on the board of directors to support the company on strategic matters. Symphony’s president and chief commercial officer, Brad Levy, will become our chief executive officer on June 1, 2021.

Are you using Symphony 2.0? Don’t miss out, make the switch. Symphony 2.0, our next generation platform, was purpose-built to help front office users, operations, and developers. It includes powerful new features, better performance and new ways to connect like keyword management, message blasts to a folder or workspace, urgent chat alerts and more. Make the most of your day: stay on top of your projects and conversations with Symphony.

At the end of last year, we introduced SymBot: the first Symphony bot built specifically to provide automated support to Symphony users. I couldn’t be more proud of the team – while improving the Symphony user experience was our top priority and primary goal for SymBot, the bot also serves the important function of demonstrating core capabilities and strengths of the Symphony platform.

At the dawn of 2021, Symphony launched a new version of its Bot Developer Kit, the BDK 2.0. This toolkit provides the same support as Symphony’s existing SDKs for basic features such as datafeed handling and API bindings but simplifies many aspects like configuration, authentication, real-time events, and message templating. It also includes new advanced features like the Activities API as well as optional framework integration for Spring Boot developers.