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Symphony Communications Services, a Silicon Valley messaging start-up used by some of the world’s biggest financial-services companies, expects robot-driven traffic on its platform to surpass human-initiated use within two years. A wave of workflow automation is expected to speed up transaction and regulatory compliance procedures, and reduce human errors and costs.

This podcast will be shining a light on cloud-based unified communication and collaboration tools. Ken lends his expertise on how they can help to speed up the ever-growing and changing enterprise landscape. Further to this, he explains how collaboration platforms can help to embrace company culture. He also advises on handling the security risks that collaboration platforms may present, as well as ensuring it doesn’t become just another hurdle for businesses. Finally, Ken tells us why cloud is better for businesses, enabling accelerated adoption of new technologies.

En installant son centre de R&D au cœur de Sophia-Antipolis, le fondateur de Symphony, la messagerie destinée aux entreprises née à Palo Alto, envoie un signal fort sur les capacités de la technopole à être terre de ressources et de compétences, ce qui tombe bien, exactement l'année de ses 50 ans. Une façon aussi pour l'entrepreneur, azuréen d'origine, d'importer une dose de philosophie US. Qui fait bien là où parfois ça fait mal.

As automation continues to permeate buy-side technology and trading operations, the use of automated bots within trading technology workflows is also beginning to show signs of value for asset managers. JP Morgan Asset Management (JPMAM) developed and rolled out its own bot, referred to internally as BETSI (Bot for Equity Trading Symphony Integration), earlier this year to automate and optimise certain trading desks workflow process, such as notifications, indications of interest for block liquidity and enhancing request for quotes (RFQ). Speaking to The TRADE, JPMAM’s European head of equity trading, Neil Joseph, said that the launch of BETSI – believed to be the first of its kind among buy-side asset managers – is part of the firm’s rolling three-year strategic plan to accelerate its equity trading technology evolution.

Symphony communication services, a team collaboration platform, has raised $165 million in new capital. Standard Chartered and MUFG Innovation Partners, along with a group of existing and other investors, participated in the round. This brings Symphony’s total capital raised to date to over $460 million.

Media Inquiries

For media inquiries, please contact:

Katherine Kilpatrick
+1 (650) 262-1563
katherine.kilpatrick@symphony.com