About Symphony

Secure. Connected. Intelligent.

Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.

Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.

Hero Image: About

Our story

From our founding in 2014 to our industry-leading position today, Symphony has consistently innovated to meet the evolving needs of financial services firms. We have expanded our offerings through strategic acquisitions and organic growth, establishing ourselves as a trusted partner for secure communication, collaboration, and data-driven insights.

Timeline Image: Original Symphony Logo
2014

Symphony was founded by a consortium of Wall Street firms, with a focus on building a secure chat platform for cross-firm communication.

2014
Timeline Image: 2015 funding
2015

$100M series B funding round.

2015
Timeline Image: Architecture
2018

Engineering and architecture grew to support the firm’s fundamental commitment to the security and stability of its platforms.

2018
Timeline Image: 2019 funding
2019

$165M series E funding round.

2019
Timeline Image: Brad Levy, CEO
2020

Brad Levy joined company, became CEO the following year. Amid global lockdown and outsized growth of off-channel communication, Symphony launched Federation for compliance enabling communication on consumer messaging channels.

2020
Timeline Image: C9 and StreetLinx
2021

Symphony acquired Cloud9 and StreetLinx, adding significant voice expertise and doubling down on our existing directory of global markets professionals.

2021
Timeline Image: Amenity Analytics
2022

Symphony acquired Amenity Analytics, forming the basis for our Analytics platform and its AI & NLP capabilities.

2022
Timeline Image: Symphony 10 years
2024

Celebrating 10 years of financial services innovation, Symphony offers four interconnected platforms: messaging, voice, directory and analytics.

2024
2026

Ben Chrnelich becomes CEO of Symphony after 7 years with the company. Whilst driving secure communications across global markets, Symphony looks to deliver AI-enabled workflows, expanded trader voice offerings and data analytics to clients and partners.

2026

Introduction to Symphony’s platforms

Symphony has evolved significantly over the past decade. Take a quick tour of our interconnected Messaging, Voice, Directory and Analytics platforms to see how regulated firms can connect with confidence.

Videos not loading? Check that you’ve accepted cookies or watch all on Vimeo directly here

Life at Symphony

Symphony’s company and culture are a lot like our platforms. They’re interconnected; they grow and thrive together for the greater good of our employees, customers, partners and the broader financial community.

Job opportunities at Symphony

Would you like to work at Symphony? Explore open job positions and apply to join the Symphony team!

Join Us

Our values

Passion

We foster and share deep market and technical proficiencies. We are intensely curious and creative with collaboration and workflows.

Expertise

Our mission is to enable secure collaboration across global markets. We work through obstacles, adapt to change, and are driven in pursuit of our purpose.

Community

We are a diverse, equitable and inclusive organization that succeeds together. We enable communities. Symphony is how we connect, collaborate, and run our business

Trust

We strive for trust. We are transparent, meet our commitments, and do what we say. Our behavior and tone are trustworthy.

Ownership

We are empowered and accountable to put our employees and customers first. We are self-critical, learn from our mistakes, and celebrate our successes.

Security

Security is our key differentiator. The relentless pursuit of security guides all of our actions.

Our team

Our global leadership team brings together decades of deep financial markets management experience. They are committed to accelerating our trusted network across the industry and delivering the value of Symphony’s unique position as genuinely disruptive market infrastructure.

Meet the team
Mary Chan

Mary Chan

Chief Financial Officer
Ben Chrnelich

Ben Chrnelich

President & Chief Executive Officer

Dietmar Fauser

Dietmar Fauser

Chief Information Officer
Michael Lynch

Michael Lynch

Chief Operating Officer
Corinna Mitchell

Corinna Mitchell

General Counsel
Courtney Panik

Courtney Panik

Chief People Officer

Our offices

New York

1245 Broadway, 3rd Floor
New York, NY 10001
Get Directions

London

135 Bishopsgate, 12th floor
London, EC2M 3TP
Get Directions

Singapore

50 Raffles Place, L30
Singapore Land Tower
Singapore 048623
Get Directions

Abu Dhabi

Cloud Spaces ADGM
Island – Level 15, Al Sarab Tower
ADGM – جزيرة المارية – أبو ظبي
Get Directions

Belfast

Clockwise Belfast
River House
40-60 High Street
Belfast BT1 2BE
Get Directions

Hong Kong

2F, 8 Queen’s Road East

Wanchai, Hong Kong
Get Directions

Paris

29-31 rue de Courcelles

75008 Paris
Get Directions

Pennington

12 W Delaware Avenue
Pennington, NJ 08534
Get Directions

Sophia Antipolis

Le Fairway – Bâtiment A
980 Avenue Roumanille
06410 Biot
Get Directions

Stockholm

Vasagatan 28
111 20 Stockholm
Get Directions

Tokyo

3F, Otemachi Financial City

Grand Cube

1-9-2 Otemachi
Chiyoda-ku, Tokyo, 100-0004
Get Directions

Sustainability at Symphony

Symphony is a privately-owned firm, with an office-based operation in a non-carbon intensive industry. The firm’s leadership is committed to the highest standards of responsible business practices and taking action towards a more sustainable future.

Sustainability
Hero Image: Sustainability

Get started with Symphony

We're happy to answer questions and get you acquainted with Symphony and our Messaging, Voice, Directory and Analytics platforms.

  • Streamline secure collaboration
  • Connect market participants and workflows
  • Empower data and insights
  • Enable security & compliance
  • Deploy and build integrations, apps & bots

To view this form, please enable cookies in your browser settings. Click the cookie icon in the bottom right corner of your screen, select accept cookies, and refresh the page.

Mary Chan

Chief Financial Officer

Sunnyvale

Mary Chan is a finance leader with 20+ years of experience in the tech industry, strong operational background, skilled in driving efficiency and cost optimization. Proven ability to streamline financial processes and improve operational performance.

She joined Symphony in 2015 and is the company’s chief financial officer, overseeing everything from strategic finance, accounting, corporate strategy, risk and compliance, tax & treasury, and M&A. Prior to Symphony, she held leadership roles in multiple SaaS and fintech startup companies, the most recent one as SVP of Finance at Xapo. Throughout her career, she has completed four acquisitions and has a successful track record of building repeatable and scalable forecasting and planning processes to help companies grow and scale.

Click here

Michael Lynch

Chief Operating Officer

New York

Michael Lynch is Symphony’s chief operating officer and is responsible for its product strategy, partnerships, client engagement and marketing. He joined the company as chief product officer in 2021.

Prior to Symphony, Michael was head of digital workplace product strategy at Goldman Sachs, after spending 12 years at Bloomberg where he held multiple leadership roles including head of product for the communication and collaboration products on the Bloomberg terminal.

Click here

Ben Chrnelich

President & Chief Executive Officer

New Jersey

Ben Chrnelich has a passion for capital markets technology and has spent his career focused on enabling trading organizations to utilize technology that drives efficiency and productivity.

Over the past two decades he has held leadership positions at Charles Schwab, Lehman Brothers, NYSE and IPC where he drove business strategy to adapt to the constantly evolving trading landscape. When not working, Ben enjoys coaching soccer for NJ ODP and his daughter’s teams.

Click here

Dietmar Fauser

Chief Information Officer

Sophia Antipolis

Dietmar Fauser is Symphony’s chief information officer. He leads engineering, security, operations and support, and internal IT. Dietmar has a long history of building large-scale critical IT systems and is an open source and open systems advocate.

Previously he was the senior vice president of Platform Engineering, Global Operations and executive committee member at Amadeus. Dietmar has a deep network in the IT industry. His focus is on managing high performing engineering teams to build industrial scale distributed systems that require high performance and high availability. Dietmar is a member of Symphony’s global executive team, board member of FINOS, the Fintech Open Source Foundation, and board member of RedHat Strategic Advisory Board.

Click here

Corinna Mitchell

General Counsel

London

Corinna Mitchell is Symphony’s general counsel. She leads the company’s legal work and operations and is a member of Symphony’s global executive team. She spent 20 years in private legal practice and most recently as General Counsel at financial services investment advisory firm Foxford Advisors LLP. Corinna is based in London.

Click here

Courtney Panik

Chief People Officer

NEW YORK

Courtney Panik is the chief people officer at Symphony. She is responsible for designing and executing the company’s talent strategy and creating an inclusive and high-performing culture. Courtney leads all people-related efforts, including talent acquisition and integration, talent management, learning and development, organizational effectiveness, people operations, and diversity, equity, inclusion, and belonging.

Prior to joining Symphony in 2020, she was a VP of human resources at Mastercard, focused on diversifying the company’s product portfolio through mergers and acquisitions. Courtney also spent 10 years at Yahoo, where she held positions in HR business partnership, compensation, employee engagement, and program management, including two international assignments in the United Kingdom and India.

Courtney was recognized with the Excellence in Human Resources Award as part of the Markets Media U.S. Women in Finance Awards 2021.

Click here