Take your voice beyond the desk
Bringing the power, efficiency and security of Cloud9 to your pocket
The “office” is no longer a fixed location. Constant connectivity, on or off the physical desk, is essential for a financial firm’s competitive agility. Take your voice beyond the desk with the latest evolution to Cloud9, Symphony’s trader voice product.
Cloud9 Mobile enables secure, real-time voice communication from anywhere, whether on the trading floor, at home or on the move. Cloud9 Mobile transforms how financial markets connect – combining mobility, security and regulatory compliance in a single, easy-to-use app.
Go mobile for enhanced agility and efficiency
Seamlessly transition between the Cloud9 desktop application and mobile device, enabling traders to stay connected at home, on the floor or on the go.
Access the power of Cloud9 from anywhere with real-time voice connectivity and instant market awareness to help close the gap on missed opportunities.
Record and store all calls and metadata to help users meet applicable regulatory requirements, on and off the desk.
Purpose-built for the mobile experience
Most mobile trading solutions are simply shrunken-down versions of hardware turrets. Cloud9 Mobile is purpose-built. Every step of the user journey – from managing active conversations to reviewing call history, all while staying connected between desk and mobile – has been shaped for the mobile experience, helping traders stay focused and responsive to the market from anywhere.
Seamless transition
Use the “Go Mobile” button to instantly route calls and notifications from your desktop to your phone, ensuring you never miss a moment of critical voice activity when you step away from the desk.
Trader voice
In volatile markets, timing is everything. Cloud9 Mobile puts high-conviction shoutdowns, hoots and intercoms in your pocket with zero-dial latency. Connect instantly with counterparties, listen in on key trading hoots and execute over dedicated shoutdown lines without being tethered to the trading floor.
Audio control
Turn trader voice off to monitor incoming alerts or toggle trader voice on for instant, real-time response, ensuring you never miss time-sensitive conversations.
Download the Cloud9 Mobile app
Cloud9 mobile extends the core trader voice capabilities of the desktop app to iPhones.
Contact your Account Manager for pricing and access.
*Google Play Store coming soon
Meeting the needs of departments and functions
Cloud9 Mobile is built to meet the distinct demands of decision-makers across your firm. It delivers flexible connectivity for traders and brokers, uncompromising risk management for compliance and information security officers, and cloud-native integration for IT infrastructure managers.
Seamless continuity
Use the “Go Mobile” button to instantly route your audio from your desktop to your phone.
True trader voice
Access critical lines including shoutdowns, hoots, ringdowns, Dial Tone and intercoms so you never miss a beat.
Compliance-first mobility
Work from home or on the go with the confidence that your calls can be recorded and secured exactly as they are at your desk.
Unified infrastructure
Every call made on mobile can be recorded and stored in the same unified system as the calls made at the desk.
Eliminate “off-channel” risk
Remove the risk for traders to use unmonitored apps by providing a compliant, trackable voice channel on mobile.
Total visibility
Maintain holistic audit trails with searchable metadata that covers all endpoints – desktop, tablet or mobile.
Managed at scale
Configure and secure mobile users via the same Cloud9 Admin Portal used for desktop management and compliance oversight.
No additional infrastructure
No additional VPNs or dedicated hardware required.
Agile deployment
Get your team up and running with a simple app download and their existing credentials – no new training or complex setup needed.
Access the power of Cloud9, anywhere
Cloud9 Mobile: Interactive demo
Feature highlights:
- Transfer desktop call to mobile
- Trader voice calls, shoutdowns
- Call history
Demo time: 1 min
Designed with security at the core
Whether at the desk or on the go, your calls can be recorded to the same compliance infrastructure. No gaps, no exceptions, and one single audit trail.
Maintain a secure, encrypted connection to the Cloud9 service platform, supporting data privacy and integrity for all sensitive financial discussions.
Manage mobile users, permissions and security policies centrally through the Cloud9 Admin Portal, maintaining the high standard of oversight your firm requires.
Watch Cloud9 Mobile in action
As seen on stage at Innovate 2025, Symphony Voice professionals demonstrate the newest endpoint to Cloud9 – a brand new mobile app. Cloud9 mobile enables traders with the same real-time voice capabilities as the full trader voice application, offering users continuous access to their Cloud9 app both on and off the desk.
Videos not loading? Check that you’ve accepted cookies or watch all on Vimeo directly here
Ready to get started with Cloud9 Mobile? Get in touch with our team to learn how this app could work for your firm.
AI-ready: Built for the future of finance
Cloud9 is built on a cloud-native architecture that evolves with you. While today’s mobile experience delivers unmatched voice clarity and reliability, our products are engineered to support the next generation of AI-powered workflows such as Cloud9 Transcription and Analytics.
By adopting Cloud9 Mobile today, you are deploying a foundation that is ready to integrate emerging AI capabilities for enhanced trader voice productivity.
Power your trading with Cloud9’s unified ecosystem
Cloud9 Mobile is a companion tool to our Cloud9 desktop application and hardware devices. It integrates directly with the full Cloud9 suite, including our global directory, AI-powered transcription capabilities and centralized admin controls. Your voice experience – and your compliance record – remains unified, whether you’re on the trading floor, at home or on the move.
Get started with Symphony
We're happy to answer questions and get you acquainted with Symphony and our Messaging, Voice, Directory and Analytics platforms.
- Streamline secure collaboration
- Connect market participants and workflows
- Empower data and insights
- Enable security & compliance
- Deploy and build apps, agents & bots