Full Session: The Evolution of Operations Workflows with DTCC & Symphony Messaging

Symphony’s Kate Chatzopoulos, Global Head of Operations Strategy, and Rob Friend, Head of Market Solutions Products and Partnerships have a Q&A with John Hoffman, Director Product Analysis & Solution Design, DTCC to discuss Symphony’s integration with DTCC’s CTM®, which gives clients the ability to communicate with counterparties directly–reducing platform switching and manual data entry to streamline trade matching and confirmation, globally.

Communication Bridge and Escalation demos: Symphony’s Communication Bridge lets you automatically stream counterparty queries into a task management tool and resolve them, all within the same interface. And the Escalation bot showed how to quickly trigger escalations to the proper contact, taking into account length of time, appropriate directory contact, time of day and geographies.

This session features workflows that Symphony does not control or determine; our partners and customers build these solutions to streamline their workflows on the Symphony platform.