Blog
Symphony celebrates industry recognition
See what makes Cloud9 standout in the financial services industry. In this interview between Symphony’s Michael Lynch and WatersTechnology’s Victor Anderson.
August 23, 2024
Symphony Innovate New York 2024 Recap
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View videos from Innovate 2024
Every year, Symphony Innovate brings together industry leaders to share insights, showcase live demos of products, integrations and workflow automations, as well as provide case studies on how technological advancements have transformed the community.
Innovate New York 2024 featured live demos and new innovations in action from Symphony, Citi, DTCC, Eidosmedia, HUB, LoanBook, RBC & MDX Technologies, Taskize, TP ICAP & ipushpull, UBS, Wells Fargo, 28Stone and more.
Highlights from the conference:
Driving Operational Efficiency In Light of T+1
We showcased how Symphony cuts down response time and enhances collaboration in exception management with DTCC CTM, integrates with case management workflow tools via APIs and embedded collaboration, and streamlines escalation via the Operations Directory—a value echoed by Operations Directory pilot users Citi, JP Morgan, UBS, and Wells Fargo. Discover more.
Bringing Insights To Trader Voice Using AI
Attendees saw the latest Cloud9 features leveraging Google’s Generative AI including transcription, insights, and dashboards, coupled with a live demo showcasing the power of noise suppression. A conversation with Capital One and Goldman Sachs followed around their use of Cloud9. Discover more.
Simplifying Compliant Messaging
We demonstrated how customers can integrate internal systems into Symphony’s Federation product to seamlessly distribute information across multiple channels, the frictionless experience of Voice and Messaging across desktop and mobile, and the future of compliance and business intelligence insights with Umony. Leaders from Bank of America and JP Morgan Private Bank then shared their unique use cases of Symphony Federation. Discover more.
Introducing Symphony-Teams Interoperability
Attendees had an early look at how Microsoft Teams and Symphony users can chat without leaving their respective platforms, and how Teams users can leverage the Symphony’s Federation product to connect with users on WhatsApp, SMS, and more using Symphony. Discover more.
Symphony’s Embedded Collaboration Platform in Action
Live demos from Citi, DTCC, Eidosmedia, HUB, and LoanBook showcasing how they are leveraging ECP to request real-time research information in context to resolving unmatched trades among other workflow automations. Discover more.
Gallery
Be sure to visit our conference replay page to relive the day or catch anything you may have missed! All session videos are also available on our YouTube and Vimeo channels.
View videos from Innovate 2024
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