- ProductsCompliant Messaging
Message clients without sacrificing compliance
The non-compliant use of messaging platforms has led to billions in regulatory fines. Symphony helps enable seamless compliant messaging with clients via WhatsApp, WeChat and SMS
OverviewEnable surveillance and recordkeeping of clients’ preferred messaging platforms
SMSEnable maintenance of SMS communication records for regulatory compliance
Core CollaborationSecure, seamless cross-firm communication
The only fully open, scalable, and secure collaboration platform purpose-built for global markets – enabling efficient workflows and compliant communication
PlatformSuite of modular collaboration capabilities accelerates communication
Embedded CollaborationLeverage Symphony’s capabilities in your platforms and portals
Security & ComplianceSecure, compliance-enabling framework meets the stringent needs of markets
VoiceCloud-based voice collaboration
Compliance-enabling and scalable voice technology maximizes efficiency by defragmenting communication and connecting traders and trader-adjacent teams instantly
Cloud9Eliminate communication silos and provide instant voice connectivity
Instant VoiceCross-organizational solution native to Symphony and built for speed
Cloud9 DeskTrader-adjacent connectivity with global intercom across internal teams
Cloud9 TraderFull-featured turret replacement with maximum external connectivity
VideoStart and join video meetings from Symphony
Facilitate productivity, collaboration and effective co-working with leading video conferencing platforms integrated alongside Symphony chats and rooms
ZoomKeep collaborating in Symphony while joining or hosting Zoom meetings
Microsoft TeamsRetain Symphony workflow context during Teams Video meetings
IntegrationsEssential tools to streamline workflows
Connect your everyday systems to Symphony to improve efficiency, reduce context switching and mitigate manual tasks
Enterprise IntegrationsEnterprise software bi-directionally integrated with Symphony
Apps & Bots415+ apps and 2K+ bots to help streamline and automate workflows
- Insights
- Company
- AboutThe only secure and compliance-enabling collaboration platform built for markets
- LeadershipSymphony’s global executive team driving the company forward with purpose
- PartnersA network built to bring connectivity to the global financial markets community
- CareersAvailable opportunities to join the Symphony team in offices around the globe
- News, Press & EventsThe latest press releases, media and events featuring Symphony
- Support
- Contact Us
- Join the Ecosystem
Symphony wraps up 2021 with two acquisitions, new partnerships and an expanded global leadership team
- December 14, 2021
- Press Release
New York and London, December 14, 2021 – Symphony, the leading markets’ infrastructure and technology platform, is now serving over 1000 financial institutions, capping off a year that was marked by significant growth for the company. Symphony spent 2021 executing on partnerships, acquisitions, and continuing to build its global leadership team. Continual technological advancements throughout the year have proved Symphony’s commitment to solving markets challenges, providing secure communications and networked infrastructure while consolidating itself as the largest secure community of financial firms and professionals in the world.
On June 24, Symphony announced it had acquired Cloud9 Technologies, an innovative trader voice and electronic communication business, and on August 2, the company announced the acquisition of StreetLinx, the counterparty mapping platform, to offer the most complete and secure verified identity directory in financial services.
In the last year, Symphony also chose Google Cloud as its primary cloud provider as part of a strategic multi-year deal, while also establishing partnerships with AccessFintech, Saphyre, Unqork and Quant Insight. Symphony had previously announced a partnership with low-code, no-code Genesis to provide the financial markets community with interoperable technology and applications, built and deployed both securely and at speed.
The company has successfully proceeded with the rollout of Symphony 2.0, the second generation of its core collaboration platform, built in close partnership with financial firms to address their workflow needs, from front to middle, to back office and from the buy-side to the sell-side. Additionally, HSBC Global Private Banking engaged Symphony to develop and deploy HSBC GPB Chat, a client engagement platform that enables the private bank’s clients to interact with their relationship management team via one-to-one chat, group chat, document sharing and video/audio conferencing on WhatsApp or WeChat, in a secure and compliant way.
Global leadership team
2021 also saw the appointment of Brad Levy as CEO. “We continue to be committed to delivering networked market infrastructure,” Levy said. “We are thrilled to enter 2022 with an expanded team and are energized by the momentum from this year’s new partnerships and acquisitions.” Levy had joined Symphony in July 2020 as president and chief commercial officer.
In addition to Levy, Corinna Mitchell was named general counsel, Benjamin Chrnelich, the company’s chief financial officer, assumed the additional role of president, while Dietmar Fauser became chief information officer. Also, Michael Lynch joined as Symphony’s new chief product officer, Gary Godshaw – former CEO of Streetlinx – was named the company’s chief revenue officer, and Jim Miller – Cloud9’s former COO – was named chief customer experience officer. Additionally, industry veteran Marie Patton joined Symphony as managing director for APAC.
The team actively engaged with employees, customers and industry partners in London, Paris, Sophia Antipolis, New York, Boston, Washington, D.C., Miami and Sunnyvale when travel resumed post COVID-19 restrictions.
Innovate conference
On November 2, the firm hosted its flagship conference Innovate, where it showcased a live demonstration of how it is integrating the technology of Symphony, Cloud9 and StreetLinx into one powerful inter-firm workflow, and introduced new features such as the Secure Event Service and Groups. The audience heard from senior leaders from BlackRock, BNY Mellon, Citi, JP Morgan Asset Management, Zoom and Google Cloud on lively and relevant discussion panels.
About Symphony
Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate and innovate financial services workflows. The Symphony platform is a vibrant community of over half a million financial professionals from 500+ market participants with a trusted directory. It is powering over 2,000 community-built applications and bots. The company was founded in 2014 and has raised $510 million from institutional investors.
Press Contact
Odette Maher
Head of Global Communications
Symphony Communication Services
+44 (0) 7747 420807 / odette.maher@symphony.com