Demo: Omnichannel Workflow without Desktop Application

Symphony’s Mario Orphanou, Senior Director Product Management and Corry Starr, Markets Voice Commercial Lead and Strategic Account Manager, demonstrated an Omnichannel workflow powered by Symphony without ever using the desktop application. This demo showcased Symphony’s Embedded Collaboration Platform (ECP), new templates for WhatsApp and Text, the new Symphony-Umony integration, and key Cloud9 capabilities

This content features products and functionality that are offered or being developed by Symphony at the time of recording. Future availability is subject to change.

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