At Symphony Innovate Asia 2019, Tinku Gupta, SGX’s Head of Technology, spoke with Angie Lau about the power of digitalization & collaboration, improving client service, and the future of the fintech landscape.
Digital transformation is a global initiative for all of our customers, it is complex, expensive and slow to realize. However, technology is changing all that. Global communication, facilitated by cutting-edge technologies like Symphony, is where Capital Markets are heading.
The rise of enterprise messaging has been sudden, disruptive and profound. IDC estimates that the global market for enterprise collaboration tools will reach $3.2 billion by 2021.
This week, Symphony launched its newest release version 1.54. We focused on making improvements in employee and team productivity; digital transformation; securing your collaboration data; and reliability, performance, and scalability (RPS).
“Digital transformation” has been mot du jour in boardrooms and among executive teams around the world for the last 3 to 5 years. Indeed, this trend has officially become “mainstream”, even sometimes passing into a panacea for any and all technology initiative an organization undertakes.
The world of work has changed. It’s become more global, more remote, more fluid. This presents lots of benefits, like the flexibility to stay home with a sick child, or to run to an appointment during work hours, but also means that communication between co-workers becomes more complicated – and more important – than ever.