Traditional interactions, typically involving email, are as inefficient and risky as ever. Email is basically a 40 year old message queuing system. How is that helpful? I mean even fax machines could be considered more current (and secure) than email.
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The last year has been a whirlwind for everyone. And while regulators such as the CFTC have offered temporary relief and extensions to certain voice trading and record-keeping rules in the increasingly virtual environment, distributed compliance parameters still remain a pivotal element of the institutional landscape. A distributed workforce is not a new concept in any industry, including capital markets. However, a lot of firms continue to struggle with how to address the challenges they’ve faced in the process, particularly in a shifting market ecosystem. While every company needs to employ remote working capabilities, there’s no question that it is difficult to manage and can create potential compliance challenges.
At the end of last year, we introduced SymBot: the first Symphony bot built specifically to provide automated support to Symphony users. I couldn’t be more proud of the team – while improving the Symphony user experience was our top priority and primary goal for SymBot, the bot also serves the important function of demonstrating core capabilities and strengths of the Symphony platform.
At the dawn of 2021, Symphony launched a new version of its Bot Developer Kit, the BDK 2.0. This toolkit provides the same support as Symphony’s existing SDKs for basic features such as datafeed handling and API bindings but simplifies many aspects like configuration, authentication, real-time events, and message templating. It also includes new advanced features like the Activities API as well as optional framework integration for Spring Boot developers.
Are you using Symphony 2.0? Don’t miss out, make the switch. Symphony 2.0, our next generation platform, was purpose-built to help front office users, operations, and developers. It includes powerful new features, better performance and new ways to connect like keyword management, message blasts to a folder or workspace, urgent chat alerts and more. Make the most of your day: stay on top of your projects and conversations with Symphony.
The ability to find information and the answer to any question at an instant is standard today. We’re accustomed to finding everything we want to know with one click, or a question to our virtual assistant. So how do we take that expectation and translate this to Symphony? The need for content discovery to work seamlessly and quickly while keeping our customer data secure at the same time is a tall order, but I am thrilled to say we’ve done that and more.