Symphony Blog

Posts by Katherine Kilpatrick

How Technology Will Change the Workplace (Again)

Here’s a typical day for me: On my morning commute, I check overnight emails, voicemails, texts and messages - all of course while rocking out to some sweet tunes. I then walk into the office, where throughout the day I jump between all of those, plus various news, video chat, word processing, research, analytics and conference call tools. Commute home, same drill. Rinse. Repeat. I’m sure I’m not alone.

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Enterprise Messaging: Signal vs. Noise

While information overload is a challenge and an annoyance for consumers, it’s a tangible problem for businesses. We want to empower our employees; we don’t want to overload them. We can’t afford to force them to spend time (and mental effort) filtering the signal from the noise.

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What's Cool About Symphony?

We recently had the honor of being included in Gartner’s Cool Vendors in Social Software & Collaboration Report 2017, a report that helps enterprises identify innovative social software and collaboration solutions that can make a positive impact on their business. While we can’t tell you what’s inside, you should download the report to find out, because we think you’ll find it pretty cool.

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Innovation Is Never Complete!

Last October, we hosted our inaugural Innovate conference, bringing together over 300 finance, tech and government leaders to discuss the Future of Work. Those who attended got the first peek as we unveiled some of our newest features, including Symphony Meetings and our first platform integrations.

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The Power of Community Shines at Symphony Innovate 2017

More than 500 tech and financial leaders gathered this year in NYC for Symphony Innovate 2017. Twenty-five partners showcased their application integrations and speakers from 27 partner companies shared their unique stories about the Symphony community. The day was filled with product and partnership announcements, live demos, and thought-provoking conversations.

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Signing off AIM, Signing onto Symphony

By now you have probably heard that AIM is shutting down on December 15, 2017. AIM has left a lasting legacy: its popularization of chat still influences how we communicate today. Socially, we are used to quick messages and instant response. At work, trends are swinging towards enterprise chat, rather than emails.

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Building a FinTech Ecosystem: The Digital Journey of Collaboration and Workflow Efficiency

The Power of Community Customer Panel at Symphony Innovate 2017 brought together leaders from J.P. Morgan, AllianceBernstein, Kepler Cheuvreux and T. Rowe Price - all companies with enterprise-wide deployments of Symphony - to discuss how to build a frictionless environment for collaboration. Panelists shared their experiences of deploying the technology, increasing user adoption, creating bots, communicating with external clients, and the overall benefits of the platform.

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Sales & Trading: Saving Time & Increasing Efficiency With Symphony

At Symphony Innovate 2017, leaders from Nomura, FIS, Haitong International Securities Company Limited, J.P. Morgan, Money.Net, and T. Rowe Price discussed the fast-paced sales and trading workflow. They shared their experience of deploying Symphony within their respective organizations and how new technology is evolving their business. Read the full transcript below.

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Symphony Innovate 2017: Research & Content Panel

The Symphony Innovate 2017 Research & Content panel focused on the change in expectations of discovering and disseminating content as a result of evolving technology. Symphony customers explained how research analysts are simplifying workflows to quickly find, sort, and send data to their clients - quickly and securely. Partners shared how Symphony Market applications are revolutionizing the way in which analysts and clients are discovering and consuming data with context and tags. Read the full transcript below.

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Symphony Innovate 2017: Operations Panel

Global companies have had to quickly adapt to the fast-paced marketplace filled with countless tools & processes. The Operations Panel at Symphony Innovate 2017 discussed the current operations workflow and evolving technology. Customer and partner panelists shared their experiences around leveraging Symphony, extending the platform with bots and integrations, and the changes in their operations workflows. Read the full transcript below.


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A Look Back at 2017

This year was filled with milestones, accomplishments and most of all, fun! 2017 was an exciting ride and a culmination of all our hard work at Symphony over the past 3 years. Here is a look back at some of our favorite moments from 2017.

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The Future is Now at Symphony Innovate Asia

Over 300 tech and financial thought-leaders from 100+ companies came together last week in Hong Kong for the first-ever Symphony Innovate Asia. Twenty customers and partners showcased their custom applications, integrations, and bots, and more importantly, how those innovations are changing the way financial services works. The day was filled with live demos, new ideas, and captivating conversations.

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Symphony Innovate Asia 2018 Hackathon

In early June, Symphony hosted three hackathons in Hong Kong, Singapore, and Tokyo. Over 125 developers across 35+ teams hacked the day away to create integrations that improve business processes on Symphony. Everyone showcased incredible innovations - and six teams were awarded prizes in the Most Cutting-Edge Development and Most Impactful Automation Development categories. Take a look at the winning developments from each region.

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Symphony Innovate 2018 Hackathon

On September 27, over 100 developers across 24 teams hacked the day away at the Symphony Innovate Hackathons in London, Paris, and New York. It was incredible to see such impressive workflows designed to improve business processes on Symphony built in just eight hours!

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Defining the New Digital Workplace at Symphony Innovate 2018

Over 500 executives, engineers, and thought leaders from 180+ global companies came together last week at our third Symphony Innovate in New York. Throughout the day, 13 customers and 19 partners showcased their custom applications, integrations, and chat bots, and more importantly, how those innovations are evolving within the digital workplace.

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Managing Risk Panel: Automating Workflows on Symphony

At Symphony Innovate 2018, leaders from BNY Mellon, DTCC, BlackRock, Vorto, and Willis Towers Watson, discussed the risk of human error in today’s business world. The panelists focused on how their companies are using automation to reduce manual processes, streamline workflows and reduce the risk associated with human error. Read the full transcript.

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Digital Transformation in the Enterprise

The theme of this year’s Symphony Innovate 2018 conference in New York was ‘The New Digital Workplace.’ Leaders from Putnam, PwC, Barclays, and RBC came together to discuss the role of digital transformation in their teams, across the Financial Services industry, and beyond. Read the full panel transcript below.

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Contextual Intelligence Panel: Removing Digital Distance

Organizations are overwhelmed with data and need an organized & personalized way to receive it. At our latest Innovate conference, Symphony customers and partners discussed how the industry is using technology to read news and content rapidly, and integrating systems to collaborate and make decisions more efficiently. Read more in the transcript below.

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Connecting Your Community Panel at Symphony Innovate 2018

At Symphony Innovate 2018, panelists discussed how the financial industry is using technology like Symphony to connect with counterparties and collaborate more efficiently with their network. Read more in the full transcript below. 

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