Symphony Blog

Thought Leadership

Rehumanizing Digital Communication

A recent article from John Biggs at TechCrunch cited a study from the University of Missouri-Columbia that found when people use Facebook to simply monitor what their friends are doing (vs. engaging with others), they can experience symptoms of depression.

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What is Symphony?

In my last blog post, I shared Symphony’s vision — to make digital interactions more human and real. This will happen within an entirely new product category that champions secure and seamless communication. In this post I discuss, “What is Symphony?”

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A New Category of Communication | Taking a Step Away from Messaging Apps

Communication is the human connection. Whether it’s in our personal or professional lives, through words or images, with happy or sad emotions, we depend on communication to strengthen our relationships, share our thoughts, and organize our lives.

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Best Way to Communicate

Every day, I use a plethora of tools to communicate with my personal network of family, friends, and colleagues, I use gmail, SMS, WhatsApp, iMessage, Skype, Facebook, and LinkedIn. I don’t know about you, but despite all the benefits, these applications have complicated my ability to communicate effectively.

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Alea Jacta Est…

I am a little nervous; It’s the kind of nervousness that you only have yourself to blame for. I have been thinking about what Perzo should be for a long time now, and I have pitched the idea many times to family, friends, colleagues, investors and VCs. I have even managed to convince most of them about the validity of the idea and even got the founding capital and the team to start Perzo. But now, I am taking the idea to a broader, much broader public, and am nervous about the reaction. It feels like everything I have done so far was the rehearsal for what I am about to say today. This is it: “alea jacta est”.

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Light at the End of the Tunnel: Our Inspiration

I can almost see the finish line. After nearly a year of full-on design and development, we’re putting the finishing touches on our big public release and I’m raising my hat to our team.

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Encryption Isn’t Just About Confidentiality, But Integrity

People typically think about encryption as the best way to ensure that communications are confidential. But there’s another use that’s equally important and often overlooked - protecting data at rest, which includes the integrity of records where they are stored.

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Messaging, the operating system of financial services

I’ve never liked having more than two windows open on my desktop at one time, it’s too much. Call me a typical technology worker - headphones on to ensure sanity, multiple desktop instances to carefully isolate tasks. But as a product guy, I know that my style is not exactly typical for financial professionals.

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How Technology Will Change the Workplace (Again)

Here’s a typical day for me: On my morning commute, I check overnight emails, voicemails, texts and messages - all of course while rocking out to some sweet tunes. I then walk into the office, where throughout the day I jump between all of those, plus various news, video chat, word processing, research, analytics and conference call tools. Commute home, same drill. Rinse. Repeat. I’m sure I’m not alone.

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Enterprise Messaging: Signal vs. Noise

While information overload is a challenge and an annoyance for consumers, it’s a tangible problem for businesses. We want to empower our employees; we don’t want to overload them. We can’t afford to force them to spend time (and mental effort) filtering the signal from the noise.

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The Next Step for Capital Markets

A few weeks ago, Symphony partnered with Tabb Group on a white paper. Terry Roche, the Head of FinTech Research, summarizes their findings:

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Too much noise in your work communications? Help the machine get better

I just got back from a meeting with a new client and my inbox is filled with hundreds of messages, alerts, emails and even a few voicemails. Grrr. This ratio of signal to noise - a combination of too many channels and ways to be notified, and only one of me to interpret it all - makes me want to poke myself in the eyeballs. At Symphony, we are obsessed with fixing this problem.

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Capital markets: Instant message doesn’t mean instant response (anymore)

When working in capital markets, being glued to the desk is part of the job. The competition is fierce, so the constant fear of missing a trade if every.single.message isn’t read or you weren’t at your desk when you needed to be persists. Every single “…” (typing indicator) counts - and instant message and chatroom content is fed to us in parallel, sort of like being on multiple conference calls at the same time.

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Defining the future of work at Symphony Innovate 2016

This past year has seen the debut of Symphony’s secure collaboration platform, its widespread adoption across the most economically influential industry in the world, a host of strategic partners offering their content through our growing app ecosystem, and the release of our mobile apps for iPhone and Android.

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The path to innovation

Our second anniversary conference, Symphony Innovate 2016, was a major success on multiple levels. Our conference space buzzed with top executives and senior directors across financial services, including FinTech Studios, Dow Jones, IHS Markit, and Selerity discovering and sharing how the future of work—and the platform that powers it—is evolving. We debuted new features including Symphony Meetings for multi-modal collaboration, a host of comprehensive integrations with Salesforce, Github, Jira, Trello, and Zapier, and our Webhooks API.

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4 Ways Asset Managers Can Use Technology to Set Themselves Apart

PwC’s 2017 worldwide survey of CEOs from asset and wealth management firms indicated that 65% expect technology to completely reshape or significantly impact competition.*

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Digital Transformation in the Enterprise

The theme of this year’s Symphony Innovate 2018 conference in New York was ‘The New Digital Workplace.’ Leaders from Putnam, PwC, Barclays, and RBC came together to discuss the role of digital transformation in their teams, across the Financial Services industry, and beyond. Read the full panel transcript below.

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